• Nov 2022 - Present

• Apr 2022 - Oct 2022

Learning Consultant

• Sep 2021 - Mar 2022

▪️Successfully promoted and sold a variety of courses offered at Upgrad Campus to prospective students. ▪️Utilized strong communication and persuasion skills to effectively convey the value and benefits of the courses to potential customers. ▪️Conducted thorough needs assessments to understand the specific requirements and goals of prospective students, tailoring course recommendations accordingly. ▪️Provided detailed information about course features, curriculum, career prospects, and potential ROI to assist students in making informed decisions. ▪️Developed and maintained a robust pipeline of leads, engaging in proactive follow-ups to convert leads into course enrollments. ▪️Acted as a trusted advisor, addressing inquiries, resolving concerns, and providing exceptional customer service throughout the sales process. ▪️Met or exceeded sales targets by consistently achieving high conversion rates and revenue goals. ▪️Stayed updated with industry trends, competitor offerings, and market demands to provide accurate and up-to-date information to potential customers. ▪️Built and nurtured strong relationships with students, ensuring a positive experience and promoting word-of-mouth referrals. Show less

• May 2021 - Aug 2021

▪️Successfully sourced high-quality interns from campuses across South India .▪️Developed engaging content for posting across multiple channels to attract potential candidates.▪️Led a team responsible for screening profiles and conducting interviews, resulting in the successful hiring of interns for the sales team.▪️Designed and implemented a comprehensive induction and sales training program for newly hired interns.▪️Created effective learning and development content to enhance the skills and knowledge of interns.▪️Hired, inducted, and trained over 300 interns for the sales team within a span of 3 months.▪️Collected and analyzed reports from associates managing the interns, implementing improvements based on feedback to enhance intern quality.▪️Organized various engagement activities, fostering a positive and motivating work environment.▪️Played an integral role in improving the overall quality of interns through continuous monitoring and improvement initiatives. Show less

• Feb 2020 - Apr 2021

▪️Demonstrated effective leadership as an Operations Executive, overseeing and monitoring sales activities across diverse campuses throughout India.▪️Successfully cultivated and expanded markets in West Bengal, Tamil Nadu, and Kerala, strategically positioning MyCaptain courses for growth and success.▪️Orchestrated the management of a substantial portfolio consisting of 800+ students from prestigious colleges nationwide, orchestrating the MyCaptain Campus Ambassador internship program to amplify sales efforts.▪️Pioneered the establishment of new markets for MyCaptain, leveraging astute market analysis and insight to identify and tap into untapped opportunities.▪️Delivered comprehensive sales and business training to interns, equipping them with invaluable skills to drive results and exceed targets.▪️Spearheaded in-depth market research initiatives through interns, meticulously examining student socio-economic backgrounds, tuition fees, enrollment figures, and other pivotal parameters to drive data-driven sales strategies.▪️Crafted and executed compelling narratives to effectively convey the value proposition and imperative of MyCaptain programs, thereby inspiring student interest and engagement.▪️Motivated and empowered interns to transcend expectations during their tenure, fostering a culture of excellence and exceeding performance targets, ultimately encouraging their transition into full-time associates at MyCaptain. Show less

Customer Relationship Management Specialist

• Sep 2017 - Dec 2018

▪️Spearheaded the compilation of essential information for the Gotogulf directory from 34 countries worldwide, catering to the jobseekers of GCC countries. ▪️Assumed responsibility for the publishing, marketing, and sales operations of the GotoGulf directory. ▪️Provided exceptional customer support to international clients, ensuring high levels of satisfaction and retention. ▪️Cultivated new business opportunities through effective communication with prospective clients via phone and email. ▪️Managed all facets of Directory Publication, encompassing production, circulation, marketing, advertising. ▪️Integrated new media and web advertising strategies into clients' marketing approaches to bolster brand visibility and recognition by reporting directly to the Board of Directors. Show less

Project Lead

• Oct 2016 - Sep 2017

▪️Successfully realized the vision of TIA Mock (Miracle Of Communication & Knowledge), a transformative project initiated by Dr. Sheeba Joseph, enabling students to effortlessly acquire new language skills. ▪️Directed the end-to-end project development process, effectively translating conceptual mind maps into tangible deliverables within strict timelines. ▪️Regularly reported project updates and milestones to the Director, facilitating informed decision-making and ensuring alignment with organizational objectives. ▪️Fostered close collaboration with project team members, swiftly identifying and resolving issues to maintain project momentum and achieve objectives. ▪️Trained and developed newly hired personnel, equipping them with comprehensive knowledge of company processes, products, customer service, and sales techniques. ▪️Cultivated positive first impressions to warmly welcome and engage existing, new, and prospective customers. Show less

Founder

• Nov 2015 - Sep 2016

Founded ShackSmack- Home Automation consultancy in 2015 and became the authorised distributor and dealer for a US based Home Automation brand.Introduced the first demo house with features of the home automation system in aavishkaar upaskara (home furnishing brand), a sister concern of Sree Daksha construction, Coimbatore. Founded ShackSmack- Home Automation consultancy in 2015 and became the authorised distributor and dealer for a US based Home Automation brand.Introduced the first demo house with features of the home automation system in aavishkaar upaskara (home furnishing brand), a sister concern of Sree Daksha construction, Coimbatore.

Trade Marketing Executive

• Jun 2015 - Sep 2015

Worked as a trainee in inside sales of yarn trade with customers across the country.Got a first hand experience in intra day trading of yarn. Worked as a trainee in inside sales of yarn trade with customers across the country.Got a first hand experience in intra day trading of yarn.