Atho Ullah

IT Product Manager at Pazemo
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta, Indonesia, ID
Languages
  • English -
  • Bahasa Indonesia -
Skills

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Bio

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Credentials

  • UX-PM Level 1
    UXalliance
    Apr, 2022
    - Nov, 2024
  • Voice Of America
    Voice of America
    Apr, 2013
    - Nov, 2024

Experience

  • Pazemo
    • Indonesia
    • Financial Services
    • 1 - 100 Employee
    • IT Product Manager
      • May 2022 - Present

      - Research and analysis of market, user and product strategy & roadmap. - Analyzing product performance and redesigning as required - Designing, developing and managing activities from product definition & planning to production and release -Managing prioritization and trade-offs between customer experience, business impact, performance, and post-launch support -Working cross-functionally with design and technology teams to ensure timely and quality release of product/ enhancements -Work closely with the Business team to create and maintain a product backlog based on business value or ROI. Show less

  • LinkAja
    • Indonesia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Process Excellence Senior Associate
      • Sep 2019 - May 2022

      -Proactively evaluate processes cross functions (Operations, Business Development, etc.) for simplification and robustness- Works in collaboration with the PMO/ Product team to assure new tools and evaluation methods are being identified and incorporated to improve processes associated with standard deployment.- Provide process excellence tools, guidance and expertise to evaluate processes associated with the standards to assure that they are robust- Continuously improved and maintained business processes in compliance with regulations and consistent with industry- Identify, manage, and execute improvement for operational processes and prioritises resources. Show less

    • Process Excellence Associate
      • Feb 2019 - Sep 2019

      - Identifying problems that occur in operational processes, which are not limited to the improvement of standard operating procedures, SLA improvement, system improvement and automation.- Provide an effective and efficient solution in the operation process.- Managing data integrity of each entity in the course of the operational system such as customer data, merchant data and aggregators.

  • Telkomsel
    • Indonesia
    • Telecommunications
    • 700 & Above Employee
    • MFS Merchant and Partner Operations
      • Jul 2018 - Feb 2019

      - Carry out the fulfillments process for the merchant on-boarding process. - Supporting product launch events or tactical events from other departments in Mobile Financial Services (MFS) and in the Branch Area. - Manage system readiness and merchant operations. - Managing equipment inventory readiness in connection with partner operational processes. - Carry out the fulfillments of the operational SLA assigned to the device partner according to the applicable procedure. - Manage merchant complaints related to operations in accordance with applicable procedures. - Cooperate with IT, Partnership and Local Merchant teams to process merchant operational readiness. - Cooperate with partners in procuring devices for EDC / QR or other devices (Cash Deposit Machine, vending machines etc.) needed for merchant operations. Show less

  • iPay88
    • Malaysia
    • Financial Services
    • 200 - 300 Employee
    • IT Technical Support Officer
      • Mar 2016 - Jun 2018

      - Monitoring overall infrastructure and critical system performance and availabilities - Preparing & presenting reports of technical issues - Managing and processing internal user requests - Reporting and escalating issues to related teams - Reviewing technical product change request - Learning about product updates and new technologies - Basic troubleshooting when there is a technical issues - Researching new technologies or improvements for monitoring system. - Monitoring overall infrastructure and critical system performance and availabilities - Preparing & presenting reports of technical issues - Managing and processing internal user requests - Reporting and escalating issues to related teams - Reviewing technical product change request - Learning about product updates and new technologies - Basic troubleshooting when there is a technical issues - Researching new technologies or improvements for monitoring system.

  • TRAVELGAUL Indonesia
    • Indonesia
    • Travel Arrangements
    • Founder
      • Feb 2015 - Mar 2016

      - Build and Lead Teams - Identify Market Opportunities - Manage Product Development - Direct Marketing and Promotion - Create Business Plans and Documents - Develop Financial Estimates - Enhancement the community - Build and Lead Teams - Identify Market Opportunities - Manage Product Development - Direct Marketing and Promotion - Create Business Plans and Documents - Develop Financial Estimates - Enhancement the community

  • Investa Media Agency
    • Greater Jakarta Area, Indonesia
    • Creative Director
      • Dec 2014 - Apr 2015

      - Responsible in promotion & publication of clients brands. - Designing promotion materials. - Planning & implementing digital marketing strategy. - Reviewing & analyzing result report. - Responsible in promotion & publication of clients brands. - Designing promotion materials. - Planning & implementing digital marketing strategy. - Reviewing & analyzing result report.

Education

  • Universitas Bina Nusantara (Binus)
    S.Kom., Information System
    2009 - 2014
  • Universitas Bina Nusantara (Binus)
    S.E., Business Management
    2009 - 2014

Community

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