Experience

Franman

• Greece
• Maritime Transportation
• 1 - 100 Employee

• • Jan 2016 - Present

  ☛ Reviewed over 80 emails daily and responded and managed over 50 spare parts inquiries daily catering to 250 vessels and 95 shipping company spare parts needs. ☛ Worked in a team of 12 staff members within the trading department and collaborated with Accounting, Sales and the central Spare Parts Customer Service departments to ensure client and company's orders were executed on time and according to agreed rates. ☛ Screened and categorised financial offers, negotiated credit terms with clients according to client credibility, examined and processed invoices.☛ Prepared reports and discussed collection strategies . ☛ Liaised and built rapport with purchasing managers and technical managers at shipping companies and nurtured business relations establishing a long-term clientele. Show less

• • Sep 2016 - Apr 2017

  ☛ Supported the manager in the monitoring of fuel needs of the company’s clientele, communicated with shipping companies and promoted bunkering services. ☛ Ensured prompt delivery of bunker supplies.☛ Updated the procurement system with bunkering supply.☛ Contributed in the maintenance of an active and satisfied clientele (shipping companies). ☛ Activated non-active accounts nurturing business relations in a customer-centred approach.☛ Effectively surpassed the sales targets above the company’s set target . Show less



URSA Shipbrokers

• Greece
• Maritime
• 1 - 100 Employee

• Broker Assistant (Internship)

  • Apr 2015 - Jan 2016

  ☛ Supported the senior brokerage team in chartering dry cargo, as exclusive representatives of several Greek management companies. ☛ Assisted in the nurturing of business relationships with major trading houses, first class charterers and operators in the global shipping industry. ☛ Assessed vessel’s availability based on criteria (vessel positioning, market prices, client needs), examined details of cargo type, prices and relayed information to the team. ☛ Responded to clients’ requests, frequently contacted ship-owners and operators to discuss needs on behalf of clients, dealt with the final details of each transaction. ☛ Proactively followed up on deals after closure and ensured prompt distribution of messages to concerned parties, handling a large volume of cases daily. Show less