Athene Mak

Sales Coordinator at PARKROYAL Monash Melbourne
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Contact Information
us****@****om
(386) 825-5501
Location
AU

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Experience

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Sales Coordinator
      • Mar 2023 - Present

    • Hospitality
    • 700 & Above Employee
    • Guest Service Agent
      • Nov 2022 - Mar 2023

      Melbourne, Victoria, Australia - Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. - Follow up with guests and collaborate with other departments to ensure guests' requests have been met

    • Australia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Paid Search Specialist
      • May 2022 - Jun 2022

      - Google Ads- run search, video, shopping and display campaigns, from initial setup through to optimising established accounts - Manage 15+ accounts (incl e-commerce and lead based services) - Analyse data, explain results and give recommendations - Work with Account Manager and other specialists as a team to achieve clients' digital marketing goals

    • Australia
    • Education Administration Programs
    • 700 & Above Employee
    • Early Childhood Teacher
      • Jul 2021 - May 2022

      - Create and implement learning programs according to VEYLDF and NQS - Enforce food safety in early learning settings - Create and maintain collaborative partnerships with parents and other early childhood professionals

    • Senior Educator
      • Oct 2020 - Jul 2021

    • Early Childhood Educator
      • Aug 2019 - Oct 2020

      Melbourne, Victoria, Australia

    • Sales Assistant
      • Jun 2018 - Sep 2019

      Melbourne, Australia - Used target product information and provided excellent customer service to meet customer needs and wants - Created and maintained presentable retail displays - Assisted customers at POS, processed transactions, inclusing cash or credit purchases and refund

    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Internship
      • Jul 2018 - Nov 2018

      Melbourne, Australia Other Film Festival Intern Key Tasks: - Website Content - Digital and social media content

    • Australia
    • Higher Education
    • 1 - 100 Employee
    • Committee Member
      • Feb 2017 - Jul 2017

      Melbourne, Australia Committee Member of Monash University International Students' Service - In charge of organising activities, such as, MUISS Latino Night 2017

Education

  • Monash University
    Digital Marketing Certification
    2021 - 2022
  • RMIT University
    Graduate Diploma, Early Childhood Education and Teaching
    2019 - 2020
  • Monash University
    Bachelor of Arts - BA, Communication and Media Studies
    2016 - 2019

Community

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