Athena Lam
Advanced Registration & Records Assistant at Westminster University- Claim this Profile
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Bio
Credentials
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Microsoft Office Specialist: Microsoft Office 2019
MicrosoftMar, 2021- Oct, 2024
Experience
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Westminster University
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Higher Education
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300 - 400 Employee
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Advanced Registration & Records Assistant
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Aug 2022 - Present
• Contribute to designing and delivering training modules to peer employees• Assist with graduation processing and annual commencement ceremony
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Registration & Records Assistant
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Aug 2021 - Aug 2022
• Assist students with registration and record changes• Issue transcripts and verification letters• Support other office staff with tasks such as answering email and phone calls, processing mail, filing, and organizing resources• Maintain critical student information that supports academic advising, degree completion, and research and assessment projects.
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Internal Revenue Service
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United States
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Government Administration
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700 & Above Employee
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Volunteer Income Tax Assistant (VITA)
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Jan 2022 - Apr 2022
• Prepared 1040 federal returns, multi-state returns, and related schedules • Processed taxpayers for various financial services administered by the VITA Clinic • Prepared 1040 federal returns, multi-state returns, and related schedules • Processed taxpayers for various financial services administered by the VITA Clinic
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Education
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Westminster University