Customer Success Specialist

• May 2022 - Present

Management Trainee -Customer Sucess

• Oct 2021 - May 2022

Common Sense high value conferences showcase the real-world application of best practices in Customer Experience, Artificial Intelligence and Digital Transformation. Our attendees and sponsors are creating the innovations that other companies will be studying next year.Our conferences are intimate and conversational which allows senior executives to understand what their counterparts are experiencing in other organizations. Our solution partners look to understand and learn the challenges executive buyers are facing instead of launching a sales pitch.

Co Head

• Apr 2021 - Dec 2021

Intern

• Feb 2021 - May 2021

I was involved with multiple action points pertaining to soft launch and marketing of Supro Profittruck, some of the details being:Carrying out Marketing Mix Analysis Defining Target Markets.Coordinating promotional activities with multiple teams I was involved with multiple action points pertaining to soft launch and marketing of Supro Profittruck, some of the details being:Carrying out Marketing Mix Analysis Defining Target Markets.Coordinating promotional activities with multiple teams

Opreations

• Jun 2018 - Jun 2019

Carried out projects at UltraTech Cement (Kovaya) and Essar Steel (Hazia,Surat) which involved raw material handling and analysis , client interaction , Customer relationship management and workforce management Carried out projects at UltraTech Cement (Kovaya) and Essar Steel (Hazia,Surat) which involved raw material handling and analysis , client interaction , Customer relationship management and workforce management

Team Lead

• Jul 2017 - Sep 2017

Managed a team size of 50 members for running a social media campaign for Kailas Satyarathi foundation for children Managed a team size of 50 members for running a social media campaign for Kailas Satyarathi foundation for children