Director of Operations

• Jan 2023 - Present

Leisure Travel Consultant

• Jul 2021 - Jan 2023

Corporal - Military Police

• Sep 2020 - May 2021

Personal Assistant to General Manager

• Mar 2019 - Aug 2019

Sales And Marketing Intern

• Jan 2019 - Mar 2019

• Conduct research to analyze market trends, customer behavior, and competitive landscape, and prepare reports by collecting, analyzing and summarizing data. • Support the Marketing Director in evaluating and establishing the marketing plan and strategy by assembling and analyzing sales forecasts, setting objectives, planning and organizing promotional presentations, and updating calendars. • Communicate campaign objectives, timelines and deliverables to sales team, and provide instructions for use or promotion. • Plan and manage meetings, events conferences and trade shows by identifying, assembling, and coordinating mailing lists. • Maintain a directory and inventory of sales support materials, ensuring all resources are current and accurate, and coordinate the creation of new materials as needed. Continually seek and research new sources of prospective customer data and provide recommendation to sales and marketing leadership.

Marketing & Corporate Department Trainee

• Jun 2018 - Sep 2018

- Arranging cheapest and most convenient travel plans for corporate client by using specialist software (SABRE). - Working as part of a team to meet targets of bookings per day. One person would find the cheapest price and another person would send the ticket with an email to the customer. Division of tasks allowed each member to use their skills effectively. - Having good attention to detail to find the cheapest ticket in the system that differed based on the airline and destination. - Entering passport details into the system with accuracy and issuing a visa if necessary. - Evaluate and establish the marketing plan and strategy by assembling and analyzing sales forecasts, setting objectives, planning and organizing promotional presentations, and updating calendars.

Casual Commis waiter Intern

• Feb 2017 - Aug 2017

 To welcome guest and offer appropriate assistance.  To ensure transparent communication with all roles within the Private Dining.  To respond promptly to the service needs of the guest in a polite and helpful manner.  To assist other outlets when required.  To ensure the correct lay out of the private dining rooms in accordance with the table plan, the function sheet and the details discussed in pre-event briefings.  To organize and assist in service, performing different roles as required.  Improvement targets are met relating to relevant formal guest measurement tools.  Assist the Manager in spot cheeks to maintain department standards.  Perform all duties and key responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position.

Front Office Intern

• Jul 2015 - Aug 2015

Welcoming and accommodating customers from a wide variety of cultures and backgrounds by writing down their passport details for check in, informing them for the facilities of the hotel and ensuring a quick service. Welcoming and accommodating customers from a wide variety of cultures and backgrounds by writing down their passport details for check in, informing them for the facilities of the hotel and ensuring a quick service.