Athambawa Irsath

ATM Field Engineer at Informatics (Pvt) Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Sri Lanka, LK

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Credentials

  • Cineo CRS Certified Engineer
    Diebold Nixdorf
    Jun, 2022
    - Nov, 2024
  • Microsoft Certified Solution Associate (MCSA)
    Microsoft
    May, 2015
    - Nov, 2024
  • Microsoft Certified Professional (MCP)
    Microsoft
    Apr, 2015
    - Nov, 2024

Experience

  • Informatics (Pvt) Limited
    • Sri Lanka
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • ATM Field Engineer
      • Jul 2012 - Present

      Managing site Inspection, Installation, Re-installation, Refurbishment, Upgrade, and Maintenance the ATM, CDM, CRM and KIOSK machines. (Wincor Nixdorf / Diebold Nixdorf / GRG Banking) Attending to Service calls within scheduled dates & times and providing technical services for Hardware and software. Identifying bottlenecks and undertaking corrective measures such as problems with card readers, receipt printer, dispenser, recycler, depositories, and PC related. Ensure Preventing repeated failures, and increase uptime and equipment reliability. Analyzing Flight Records, Electronic Journals, and Support Logs for advanced error diagnosis. Providing technical phone support services for CIT and Bank staff. Coordinating with the Bank service desk and CIT for Preventive Maintenance appointment times. Communicating with team leader if any difficulties or delays are faced in the field. Assigned service calls are updated in the system Correctly Show less

  • Sarvodaya Development Finance PLC
    • Sri Lanka
    • Financial Services
    • 1 - 100 Employee
    • Computer Hardware Technician
      • Nov 2010 - Jul 2012

      Troubleshoot and Resolved the Hardware Issues of Desktop, Laptop, Server Computers, Laser/Dot metric Printers, Scanners, and network-related Routers and Switches. Worked with Windows Active Directory, TCP/IP, DHCP, DNS, LAN, and WAN Network of Microsoft windows Server 2003, 2008 and Client OS (Windows XP/ Windows 7) Environment. Configured the new Computer System by Installing Operation System and Drivers, Application and Utilities Software, Database Connection (SQL), and Antivirus. Safely Maintained the Data and IT Related Equipments of the Organization. Show less

Education

  • Wrexham Glyndŵr University
    BSc (Hons) in Computer Networks & Security, (Reading)
    2022 - 2023
  • ESOFT Metro Campus
    BTECH HND in Computing and Systems Development (Person-UK), Merit
    2016 - 2018

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