Alexandra Terék
Software Support at META-INF | Atlassian Platinum Enterprise Solution Partner- Claim this Profile
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English Full professional proficiency
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Hungarian Native or bilingual proficiency
Topline Score
Bio
Experience
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META-INF | Atlassian Double Platinum Partner
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Hungary
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IT Services and IT Consulting
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1 - 100 Employee
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Software Support
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Aug 2018 - Present
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FAO
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Italy
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Non-profit Organizations
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700 & Above Employee
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Consultant
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Sep 2017 - Aug 2018
-Assist clients in processing transactions in GRMS related to purchase, human resources, payments, travel, Oracle workflow, vacation rule, leave requests, etc; -Handle incoming email in mailboxes; -Respond to queries or escalate process related cases to the relevant functional units; -Review each case, follow up with the client, if needed and investigate before and upon taking actions; -Advise clients on associated rules and procedures and relevant contacts when and as necessary; -Assist clients in processing transactions in GRMS related to purchase, human resources, payments, travel, Oracle workflow, vacation rule, leave requests, etc; -Handle incoming email in mailboxes; -Respond to queries or escalate process related cases to the relevant functional units; -Review each case, follow up with the client, if needed and investigate before and upon taking actions; -Advise clients on associated rules and procedures and relevant contacts when and as necessary;
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Semcon
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Sweden
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Information Technology & Services
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700 & Above Employee
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Technical Communicator
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Apr 2016 - Aug 2017
- Writing technical documentation for server security applications in English language - Keeping contact with developers and collecting information from the customer - Working in teams and independently on various projects for international partners in the IT sector - Writing technical documentation for server security applications in English language - Keeping contact with developers and collecting information from the customer - Working in teams and independently on various projects for international partners in the IT sector
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Adaptive Recognition
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Hungary
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IT Services and IT Consulting
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1 - 100 Employee
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ID Content Manager
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Mar 2015 - Mar 2016
- Relations with several government agencies - Contacting partners for specimen acquisition - Attending foreign exhibitions for networking purposes - Aiding communication between partners and finance department - Collecting information of the most up-to-date document types and issuance - Relations with several government agencies - Contacting partners for specimen acquisition - Attending foreign exhibitions for networking purposes - Aiding communication between partners and finance department - Collecting information of the most up-to-date document types and issuance
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