Alexandra Terék

Software Support at META-INF | Atlassian Platinum Enterprise Solution Partner
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Contact Information
us****@****om
(386) 825-5501
Location
Hungary, HU
Languages
  • English Full professional proficiency
  • Hungarian Native or bilingual proficiency

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Experience

    • Hungary
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Support
      • Aug 2018 - Present

    • Italy
    • Non-profit Organizations
    • 700 & Above Employee
    • Consultant
      • Sep 2017 - Aug 2018

      -Assist clients in processing transactions in GRMS related to purchase, human resources, payments, travel, Oracle workflow, vacation rule, leave requests, etc; -Handle incoming email in mailboxes; -Respond to queries or escalate process related cases to the relevant functional units; -Review each case, follow up with the client, if needed and investigate before and upon taking actions; -Advise clients on associated rules and procedures and relevant contacts when and as necessary; -Assist clients in processing transactions in GRMS related to purchase, human resources, payments, travel, Oracle workflow, vacation rule, leave requests, etc; -Handle incoming email in mailboxes; -Respond to queries or escalate process related cases to the relevant functional units; -Review each case, follow up with the client, if needed and investigate before and upon taking actions; -Advise clients on associated rules and procedures and relevant contacts when and as necessary;

    • Sweden
    • Information Technology & Services
    • 700 & Above Employee
    • Technical Communicator
      • Apr 2016 - Aug 2017

      - Writing technical documentation for server security applications in English language - Keeping contact with developers and collecting information from the customer - Working in teams and independently on various projects for international partners in the IT sector - Writing technical documentation for server security applications in English language - Keeping contact with developers and collecting information from the customer - Working in teams and independently on various projects for international partners in the IT sector

    • Hungary
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • ID Content Manager
      • Mar 2015 - Mar 2016

      - Relations with several government agencies - Contacting partners for specimen acquisition - Attending foreign exhibitions for networking purposes - Aiding communication between partners and finance department - Collecting information of the most up-to-date document types and issuance - Relations with several government agencies - Contacting partners for specimen acquisition - Attending foreign exhibitions for networking purposes - Aiding communication between partners and finance department - Collecting information of the most up-to-date document types and issuance

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