Ataur Rahman Maruf
Counselor at MACES BD- Claim this Profile
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Bio
Rajen Kumar Deb
He had impressive work ethic, Maruf is also a great team member, a natural leader and a humble employee. He has a great attitude and is always willing to help another colleague. I am confident Maruf will be a great asset to TCL GLOBAL LTD.Not only does he offer creative ideas to potential students in order to grab the best posdibilities and communications skills, but he also helps other employees grow and flourish on other team members.
Rajen Kumar Deb
He had impressive work ethic, Maruf is also a great team member, a natural leader and a humble employee. He has a great attitude and is always willing to help another colleague. I am confident Maruf will be a great asset to TCL GLOBAL LTD.Not only does he offer creative ideas to potential students in order to grab the best posdibilities and communications skills, but he also helps other employees grow and flourish on other team members.
Rajen Kumar Deb
He had impressive work ethic, Maruf is also a great team member, a natural leader and a humble employee. He has a great attitude and is always willing to help another colleague. I am confident Maruf will be a great asset to TCL GLOBAL LTD.Not only does he offer creative ideas to potential students in order to grab the best posdibilities and communications skills, but he also helps other employees grow and flourish on other team members.
Rajen Kumar Deb
He had impressive work ethic, Maruf is also a great team member, a natural leader and a humble employee. He has a great attitude and is always willing to help another colleague. I am confident Maruf will be a great asset to TCL GLOBAL LTD.Not only does he offer creative ideas to potential students in order to grab the best posdibilities and communications skills, but he also helps other employees grow and flourish on other team members.
Credentials
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Digital Skills: Artificial Intelligence
AccentureDec, 2021- Nov, 2024 -
Study UK: A Guide for Education Agents
FutureLearnDec, 2021- Nov, 2024 -
Study UK: Prepare to Study and Live in the UK
FutureLearnNov, 2021- Nov, 2024 -
Google Digital Garage
GoogleDec, 2018- Nov, 2024 -
Be an Expert Digital Marketing Professional
BASIS Institute of Technology & Management (BITM)Jan, 2018- Nov, 2024 -
Deliver Positive Customer Experience
BASIS Institute of Technology & Management (BITM)Jan, 2016- Nov, 2024 -
Training Promotional Strategy
BASIS Institute of Technology & Management (BITM)Feb, 2015- Nov, 2024
Experience
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MACES BD
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Bangladesh
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Education Management
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1 - 100 Employee
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Counselor
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Jan 2022 - Present
I am responsible to provide professional advice and guidance to students interested in Studying in Japan, the UK, Canada, the US, Australia, and Malaysia.MAIN DUTIES:>>Ensure the Service First>>Advising potential students>>Advising students on application procedures, visa applications, accommodation, and preparing students for their studies applying for Top Ranked Universities in the world.>> Ensuring and Cooperating smooth team operations. >>Assisting with activities to promote partner institutions. >>Cooperate Application and Visa compliance team and maintain the accurate ledger and records of students counseled and applications sent to our partner universities.Liaising with students, other offices, and client institutions.>>Undertaking different project work as decided by the Manager Counselling and Top Management >>Assisting with the general running of the office to ensure smooth operations.
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TCL Global
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United Kingdom
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Education Administration Programs
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100 - 200 Employee
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Higher Education Consultant
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Jan 2021 - Dec 2021
∎Counseling with Students to Promote UK Education∎ Visa compliance∎ Email response with Universities∎ Education Counseling∎ Client Handling∎ Offer letter processing>>Additional responsibilities<<**Listening to students' academic, emotional, social, and behavioral concerns in an open and nonjudgemental way.**Working directly with students to develop solutions and set achievable goals.**Providing one-on-one career guidance and skills assessment to assist with career development.**Helping students to prepare for admissions applications and tests.**Providing students with materials related to a career of their choice or career counseling to suit their skills.**Developing, monitoring, and assisting with counseling programs.**Offering referrals to outside resources, such as for mental health, substance abuse, or vocational-related activities.**Reporting student issues to the appropriate authorities.
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eduaid - Immigration Services
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Australia
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Information Services
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1 - 100 Employee
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Key Account Manager
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Mar 2020 - Dec 2020
*Introduce, Conduct & Implement B2B Strategic Partnership with Stakeholders to increase the client base.*Participate in regular sales activities, closings and achieve revenue goals by personal involvement as well as leading the subordinates of sales channels*Look towards overall sales figures and reformulate marketing strategies based on the market trend changes and other changes beyond the control of the organization* Overlook for market information, take necessary attempts to collect market intelligence reports, and reformulate the business strategies by responding to immediate market changes* Response the customer queries over the telephone and other electronic means of communications (email, web contacts, and Facebook page queries)* Communicate the key customers for their optimum satisfaction, generate next-level sales and motivate them for being strong referrers* Negotiate and intermediate on various infrequent and conflicting issues with customers and all inner/outer stakeholders, if out of authority forward them to an upper chain of command or wait for their decision on appropriate solutions* Look after overall brand performances and enhance the brand equity by various initiatives* Create communication and all PR materials (printed materials, email contents, digital materials, etc.) and take necessary actions to reach them toward the targeted audiences; monitor and maintain all conventional (print ad, web ad, etc.) and social media marketing campaigns* Liaison with stakeholders to maintain all commercial issues at their right state* On several procurements issues, actively taken part in the procurement committee, negotiate with external suppliers for various quality and pricing matters* Prepare reports and convey them to the upper chain of command on regular matters as well as any additional or fiscal issues that may affect the commercial interest of the organization.
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Bangladesh Association of Software and Information Services (BASIS)
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Bangladesh
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IT Services and IT Consulting
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100 - 200 Employee
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Assistant Manager
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Mar 2015 - Jan 2020
• Introduce, Conduct & Implement Corporate Training Program & B2B Collaborative Training Project Partnership with Stakeholders to increase the quality of training. • Developing, facilitating and supervising training programs for new entrants.• Assess the needs of a business, implement training and development plans, and facilitate a wide variety of training programs.• Develop individualized and group training programs that address specific business needs.• Evaluate organizational performance to ensure that training is meeting business needs and improving performance.• Create a curriculum to facilitate strategic training based on the organizations goals.• Effectively communicate with team members, trainers and management.• Strategically foster customer/member engagement of association.• Demonstrated track record of meeting/exceeding goals as an individual contributor.• Researched into the feasibility, design, operation and performance of IT training Project program.• Skilled at building rapport, opening doors, and understanding business requirements of senior decision makers from Executive directors.• Coach individual representatives one-on-one through phone work and prospecting help sessions to help them improve their assigned work performance• Meets work standards by the following quality.• Supervised and inspected programs to ensure quality.• Developed maintenance and operating standards for training of members.• Exploring job opportunities for trainees to add value to job accomplishments.• Organize different job fairs, seminars, exhibitions & promotional activities of association.• Hold team building events onsite or offsite• Set a good example for the team. Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively.
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Accounts Executive
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Apr 2014 - Jun 2015
Prepares asset, liability, and capital account entries by compiling and analyzing account information.• Documents financial transactions by entering account information. Recommends financial actions by analyzing accounting options.• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.• Substantiates financial transactions by auditing documents.• Guides accounting clerical staff by coordinating activities and answering questions. Reconciles financial discrepancies by collecting and analyzing account information.• Secures financial information by completing data base backups. financial security by following internal Maintain controls.• Prepare payments by verifying documentation, and requesting disbursements.• Prepare special financial reports by collecting, analyzing, and summarizing account information and trends.
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Digicon Technologies Ltd
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Bangladesh
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Outsourcing and Offshoring Consulting
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500 - 600 Employee
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Customer Service Representative
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Jan 2015 - Mar 2015
• Answer incoming calls and respond to customer's emails.• Management and resolve customer complaints.• Offer products and place customer orders in the computer system.• Identify and escalate issues to supervisors.• Provide product and service information to customers. • Answer incoming calls and respond to customer's emails.• Management and resolve customer complaints.• Offer products and place customer orders in the computer system.• Identify and escalate issues to supervisors.• Provide product and service information to customers.
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Apprentice
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Jan 2014 - Mar 2014
• Assit all activities of general banking for the specific branch.• Assist responsibilities of Account opening. • Maintaining KYC (Know Your Customer) of both Individual & Corporate Customer.• Maintaining Customer TP (Transaction Profile) of both Individual & Corporate Customer.• Maintaining Mini KYC of different Scheme product like MSS,LDS,TGDS etc.• Preparing report regarding Credit management for the specific branch.• Trend analysis and evaluation of each change and improve the quality of services of the Bank from previous years to present year.• Research on product placement, competitor analysis, SWOT analysis etc.• Preparing all information regarding the bank management.• Research and to compare with the other bank performances.
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Officer, Special Asset Management
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Jan 2013 - Dec 2013
• Contact commercial clients for resolution of delinquent loans from 10 days past-due up to charge-off, including recommendation.• Maintain assigned work/call queues to manage primary assignments. Recommendation and management of legal action, foreclosure, non-accrual, restructuring or liquidation strategies, offsets, and charge-off.• Responsible for outside field work where the evaluation of commercial collateral is required to determine disposition and value.• Responsible for the oversight and resolution of all assigned accounts in foreclosure, including oversight in all legal actions during this process.• Responsible for oversight of the liquidation of all assigned REO properties that the Bank acquires in such foreclosure proceedings.
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Education
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University of Dhaka
MPHRM, Professional Human Resources Management -
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Bangladesh University of Business & Technology(BUBT)
Bachelor of Business Administration - BBA, Finance, General -
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Dhaka Commerce College
HSC, Business/Commerce, General -
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Govt. Laboratory High School, Dhaka
SSC, Business/Commerce, General
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