Experience

Bulsatcom

• Bulgaria
• Telecommunications
• 100 - 200 Employee

• Head Of Back Office

  • Aug 2020 - Present

• Project Manager

  • Apr 2017 - Aug 2020



Mobiltel

• Bulgaria
• Telecommunications
• 700 & Above Employee

• Campaign manager

  • Jun 2014 - Apr 2017

  Preparation, implementation, coordination and monitoring of marketing campaigns.Select targets of potential clients in database for service stimulation, cross-sell, up-sell.Execution of Campaigns - Outbound, Inbound, SMS , Direct mail, e-mail, bill insert.

• Expert

  • Jan 2011 - Jun 2014

  Analyzes the effectiveness of sales by measurements of sales processes. Provides suggestions and ideas about how to facilitate service.Writing instructions and support other units with specific software. Query execution, software testing. Writing specific business requirements. Work with SAP logistic module and billing system. Transfer of goods between different shop units

• Specialist

  • Sep 2008 - Jan 2011

  Preparation of documents and instructions necessary for the operation of all stores in Bulgaria. Supporting other units with specific software. Query execution, software testing. Drafting of specific business requirements. Work with SAP logistic module and billing system. Issurance of Tax Credit Information, Tax Debit And recalculation of invoices. Transfer of goods between different shop units (200 shops).

• Shop Supervisor

  • Jun 2008 - Sep 2008

• Shop Assistant

  • Aug 2006 - Jun 2008



Orange Center

• Bulgaria
• Retail
• 1 - 100 Employee

• Shop Manager

  • Jun 2005 - Aug 2006

• Consultant

  • Jun 2004 - Jun 2005