Experience

20Cube Logistics Malaysia

• Malaysia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customer Service Executive (Australia)

  • Jan 2022 - Present

  -Tracking the shipping status, maintaining the good relationship with carrier, warehouse, trucks and other related department - Be responsible for the customer service, answering the customers ‘questions about booking via our system. -Problem shooting with quick speed and efficiency from the customer’s satisfaction; - Tracking the status of each shipment, communicating and coordinating with customers, oversea agents and suppliers - Inputting related issuing invoices - Implementing the tasks assigned by manager and report the result regularly, maintaining the good cooperation relationship with oversea agents and customers Show less



PSA BDP

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Logistic Coordinator

  • Jan 2021 - Dec 2021

  - Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction - Plan and track the shipment of final products according to customer requirements - Keep logs and records of warehouse stock, executed orders etc. - Prepare accurate reports for upper management - Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction - Plan and track the shipment of final products according to customer requirements - Keep logs and records of warehouse stock, executed orders etc. - Prepare accurate reports for upper management