Experience

Masai School

• United States
• Individual and Family Services

• Operations Manager

  • Apr 2022 - Present

  Enthusiastically handling the day-to-day operations at Masai, which involves interacting with the Curriculum team and Placement team. strong analytical and problem-solving abilities when evaluating the effectiveness of batches that are currently running and taking steps to enhance the learning process. working independently as well as collaboratively with team members, faculty, students, alumni, administrators, and staff. Enthusiastically handling the day-to-day operations at Masai, which involves interacting with the Curriculum team and Placement team. strong analytical and problem-solving abilities when evaluating the effectiveness of batches that are currently running and taking steps to enhance the learning process. working independently as well as collaboratively with team members, faculty, students, alumni, administrators, and staff.



Blowhorn

• India
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Senior Business Operations Analyst

  • Jan 2021 - Apr 2022

  Handling Hyper-local E-commerce Business customers and taking care of the 3PL operations. •Responsible for P/L of Customers, Managing our customer KPIs as well as internal operations. •Developed and maintained business requirements and ensured they aligned with both functional and technical requirements. Getting business requirements from the respective Business Teams, identifying the underlying business case, and building a generalized solution. •Analyzed company data and its performance to identify necessary changes and room for improvement. •Analyzed past results, perform variance analysis, identify trends, and make recommendations for improvements. •Facilitate regular business review meetings: present key insights and provide recommendations for decision-making. •Increase productivity by developing automated reporting/BI tools. Show less



RIVIGO

• India
• Truck Transportation
• 700 & Above Employee

• Operations Analyst

  • Aug 2018 - Dec 2020

  Collaborated with the logistics team to develop and implement process improvements to enhance operational efficiency and customer satisfaction. •Developed and maintained key performance indicators (KPIs) for logistics operations, tracking progress against these KPIs, and reporting results to management. •Coordinated with the technology team to develop and maintain logistics-related systems and software, ensuring that they meet the needs of the business and end-users. •Supported the logistics team in day-to-day operations, ensuring that all logistics-related processes are followed and that customer needs are met. •Developed and maintained relationships with key logistics partners, such as carriers and 3PL providers, to ensure that they meet the needs of the business. •Created and maintained documentation related to logistics processes, procedures, and best practices. •Communicating with stakeholders, both internal and external, to ensure that logistics operations are meeting their needs and expectations. Show less