Experience

Allianz Malaysia

• Malaysia
• Insurance
• 400 - 500 Employee

• Healthcare Claim Executive

  • Jan 2019 - Present

  • Process claims transaction within the required benchmarks and authority limit
  • Able to settle claims within the agreed turnaround time
  • Gather necessary documents or information for higher authority to adjudicate claims assessment, basic investigation for contestable / complicated claims should there be any disputes
  • Manage complaints effectively and on a timely basis
  • Provide quality service to all intermediaries and clients
  • Assist superior to carry out any ad-hoc tacks Show less



Johnson & Johnson

• Law Practice
• 1 - 100 Employee

• Cross Sector Drug Safety Associate

  • Feb 2018 - Jan 2019

  • Assess and process authorized drug adverse event cases in line with policy guidelines
  • Follow up closely on case management to ensure incomplete or additional required information are received within TAT
  • Support the Local Safety Officers to check and identify the adverse event caused by the drugs
  • Ensure meeting personal quality, turnaround time and productivity benchmark
  • Performs other responsibilities and duties assigned by manager in order to meet business requirements Show less



AIG

• Egypt
• Oil and Gas
• 1 - 100 Employee

• Claims Support Assistant

  • Oct 2015 - Dec 2017

  • Assess and process all medical claim for reimbursement in line with policy guidelines and within authority limit • Responsible for claim settlement and ensure payments are process within agreed turnaround time and service standard. • Support helpline team with enquiries pertaining to medical reimbursement • Response to customer's enquiries on claim reimbursement matters • Follow up closely on case management to ensure incomplete or additional required medical information are received within TAT • To monitor workflow and processing time of cases Show less



SEGi College Subang Jaya

• Malaysia
• Education Administration Programs
• 200 - 300 Employee

• Laboratory Assistant

  • Sep 2010 - Jan 2011

  • Prepare the laboratory in advance before the lesson starts by reading the experimental procedure and any additional information given by the lab manager or instructor • Set up any laboratory equipment needed for the experiment, such as microscopes, test tubes and calibrated glass flasks • Prepare simple reagents regularly used during lab procedures and ensure the lab is stocked with the necessary supplies. This includes monitoring all of the supplies used in the lab and re-stocking them as needed Show less