Experience

Alberta Teachers' Retirement Fund

• Canada
• Financial Services
• 1 - 100 Employee

• Information Technology Help Desk Analyst

  • Apr 2023 - Present



Marwood International Inc.

• Canada
• Automotive
• 100 - 200 Employee

• IT Technician

  • Sep 2022 - Mar 2023

  Build and maintain computer systems and networks to optimize the role of technology in business sustainability. Build and maintain computer systems and networks to optimize the role of technology in business sustainability.



Liftsafe Group of Companies

• Canada
• Machinery Manufacturing
• 1 - 100 Employee

• Service Desk Analyst

  • Jan 2022 - Apr 2022

  • Prioritize, manage and resolve service desk tickets in a timely manner. • Deploy and troubleshoot computer hardware, including personal computers, smartphones and printers. • Troubleshoot computer software such as virtual private networks and Office 365. • Create and update IT documentation outlining technical procedures and best practices. • Maintain hardware inventory records. • Support on-premise servers running Microsoft Active Directory. This includes creating Group Policy Objects and managing user accounts/permissions. Show less



Equitable Life of Canada

• Canada
• Insurance
• 400 - 500 Employee

• Document Services Technician

  • Dec 2019 - Dec 2021

  Gather important information from insurance applications so that it can be used by the corresponding departments. Gather important information from insurance applications so that it can be used by the corresponding departments.



The Church of Jesus Christ of Latter-day Saints

• United States
• Religious Institutions
• 700 & Above Employee

• Missionary

  • Aug 2017 - Jul 2019

  Full-time, volunteer, proselyting missionary. Responsible for scheduling, interviewing, teaching and reporting. Learned both French and Spanish. Full-time, volunteer, proselyting missionary. Responsible for scheduling, interviewing, teaching and reporting. Learned both French and Spanish.