Experience

Elevance Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Scrum Master

  • 2019 - Present

  Leverage my expertise to manage 2 scrum teams simultaneously, get processes in place and make sure they are working. • Provide exceptional project management of multiple projects from initiation to delivery involving local, remote, and cross- functional teams • Guiding the team from legacy process to a Modern Development Process, Lean mindset, behavior and framework for building value. • Facilitate all Scrum ceremonies (sprint planning, backlog grooming, daily scrums, sprint reviews, sprint retrospectives, Sprint Demos, Story grooming, and release planning). Maintain effective servant leadership skills to equip teams for maximum productivity and seamless product delivery. •Migration Development (170 Applications) into AWS Cloud and development of Cost Planning model in SAP using tasks such as Mapping, Legacy loads and cutovers). • The implementation of Cloud Craze and integrations to Legacy Systems using Salesforce. • Improved the UX (User Experience) and UI (User Interface) of the mobile and web app for end users. • Process Improvement Projects - (Nursing Facility High Risk Program Creation) • Regulatory/Compliance Project - (Updates/Modification/Removal) Show less



Bank of the West

• United States
• Banking
• 700 & Above Employee

• Scrum Master

  • May 2017 - Apr 2019

  • Managed core scrum ceremonies in team environments: Product backlog refinement, Sprint Planning, Daily Stand-up, Sprint Review, and Sprint Retrospectives. • Transitioned Scrum team from a waterfall way of thinking to using Agile methodology and scrum practices. • Track progress of projects through daily stand-up meetings and utilized key Scrum metrics (burn-down, velocity) to determine team productivity and ensure the delivery of committed work • Communicates effectively with product owners and stakeholders to identify needs, risks, opportunities for improvement, receive feedback, and evaluate alternative business solutions to promote project satisfaction. • Identified gaps, potential bottlenecks, delays, and challenges to enable continuous improvements. • Facilitate multiple meetings as necessary for the development teams to arrive at solutions for technical problems. • Ensured that 100% of inter-team risks, impediments, and blockers were identified, communicated, and resolved. • Leads proactive and effective teamwork by example with enthusiasm, positive interactions, appreciation of team member's contributions, and assisting others. • Assemble project plans and teamwork assignments, direct and monitor daily work efforts, identify resource needs, and perform quality review; escalate functional, quality, timeline issues appropriately. • Continually worked to understand customers, business, and stakeholder needs and implemented solutions to meet those needs. • Knowledge of advanced JIRA filters and reporting for project and program level monitoring. Maintain and manage projects, boards, workflows, dashboards, permissions on JIRA Show less



Baylor Scott & White Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Scrum Master

  • Sep 2015 - May 2017

  The implementation of Cloud Craze and integrations to Legacy Systems using Salesforce. • Also, we improved the UX (User Experience) and UI (User Interface) of the mobile and web app for endusers. • Process Improvement Projects - (EDI Upgrades/Modifications) • Regulatory/Compliance Project - (Updates/Modification/Removal) • Monitored team velocity, throughput, burndown, cumulative flow and work with teams and release train engineers for improvements. • Ensured the development teams are practicing the core Agile values, practices and principles of collaboration, prioritization, team accountability, and visibility. • Solid track record building and releasing new products from conception to production. • Owns and Resolves team blockers as it pertains to Sprints and Program increments. • Drive process and technology improvements that reduce cross-organizational dependencies and delays for engineers while proactively addressing issues that help to scale SaaS solutions to meet a range of customer needs around the world. • Drove to completion the implementation of Cloud Craze and integrations to Legacy Systems using Salesforce. • Extensive hands-on experience in project deliveries through each phase of the project lifecycle to successful completion using industry best practices, tools and techniques. • Lead and drive Agile/Scrum ceremonies (Daily Standup, Sprint Planning, Demos, Story Point Estimation, Retrospective, Iteration Planning, Backlog Grooming with Product Owner) and foster continuous improvement. • Provided 3rd level application support to customers throughout the US and ensuring process improvement. • Communicated key project decisions, status, and changes to the organization, including Executive Management, stakeholders, and partners. • Facilitated development team(s) through all aspects of Agile development. Show less