Experience

Offen Petroleum

• United States
• Oil and Gas
• 1 - 100 Employee

• Accounts Receivable

  • Feb 2020 - Present



Brown Palace Hotel & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Complex Sales Coordinator

  • Mar 2019 - Feb 2020

  •Review, assign, and track all incoming group and meeting space leads from six + lead sources •Contracts - review for accuracy, scan, track, distribute and file accordingly •Invoices - review for accuracy, code, gather signatures required, and create purchase orders in Birch Street Examples of invoices are commission, rebates, office supplies, and expense reports •Participate in weekly and monthly departmental meetings and Safety Committee meetings •Organize and distribute amenity gifts for VIP clients •Answer and route departmental phone calls



Holiday Inn Denver East - Stapleton

• Denver, Colorado

• Group Rooms Coordinator

  • Mar 2017 - Mar 2019

  •Review and manage all current accounts and maintain professional relationships with the goal of customer retention •Post cash, credit card and check payments received for invoices, accounts, advanced deposits and provide receipts •Complete 10 day forecasting used for staffing and actualized reporting •Participate in weekly revenue management calls, proved group input for pricing strategies •Assist other departments as needed: accounting, front desk, transportation •Review and manage all current accounts and maintain professional relationships with the goal of customer retention •Post cash, credit card and check payments received for invoices, accounts, advanced deposits and provide receipts •Complete 10 day forecasting used for staffing and actualized reporting •Participate in weekly revenue management calls, proved group input for pricing strategies •Assist other departments as needed: accounting, front desk, transportation



Crowne Plaza® Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Accounts Receivable Specialist

  • Jun 2012 - Mar 2017

  •Print, send, and track current invoices while maintaining a 30 day aging •Post cash, credit card and check payments received for invoices, accounts, advanced deposits and provide receipts •Research and respond to credit card charge-backs •Conduct and review credit reports through Dun & Bradstreet with the Controller to establish direct bill limits and terms •Reconcile group and event billing •Manage and track all tax exempt reservations, provide monthly reporting •Process refunds and credits as needed •Review and manage all current accounts and maintain professional relationships with the goal of customer retention •Previous Positions held at Crowne Plaza Denver: Reservations Manager and Sales Coordinator



Staybridge Suites® Hotels

• United States
• Hospitality
• 700 & Above Employee

• Sales Coordinator

  • Sep 2010 - Jun 2012

  • Input and maintain group blocks • Establish professional relationships for customer retention • Coordinate accounts in multiple systems • Input and maintain group blocks • Establish professional relationships for customer retention • Coordinate accounts in multiple systems



Residence Inn by Marriott

• Hospitality
• 700 & Above Employee

• Sales Coordinator

  • Aug 2007 - Sep 2010

  • Input and maintain group blocks • Establish professional relationships for customer • Previous Positions held at Residence Inn: Front Desk Agent • Input and maintain group blocks • Establish professional relationships for customer • Previous Positions held at Residence Inn: Front Desk Agent