Experience

Kosovo Insurance Bureau

• Insurance
• 1 - 100 Employee

• Head of the Work Group for Digitalization of the Insurance Industry

  • Apr 2022 - Present

  Pristina, District of Pristina, Kosovo Heading the Work Group for digitalization and improving the Insurance industry, responsible for pushing the Insurance Industry by automating processes and connecting the industry with various entities government or commercial. Managing and monitoring contracts and contractors (ICT providers) that serve for digitalization and improving the insurance industry. Develop and implement policies and procedures for electronic data processing and computer systems operations and development Meet… Show more Heading the Work Group for digitalization and improving the Insurance industry, responsible for pushing the Insurance Industry by automating processes and connecting the industry with various entities government or commercial. Managing and monitoring contracts and contractors (ICT providers) that serve for digitalization and improving the insurance industry. Develop and implement policies and procedures for electronic data processing and computer systems operations and development Meet with Insurance Industry managers of IT to discuss system requirements, specifications, costs and timeliness Show less



Kompania e Sigurimeve "Kosova e Re" Insurance Company

• Insurance
• 1 - 100 Employee

• Head of IT Department

  • Apr 2008 - Jan 2023

  Kosova, Prishtine Responsible for Managing IT Department, Develop and implement policies and procedures for electronic data processing and computer systems operations and development Meet with managers to discuss system requirements, specifications, costs and timeliness Hire and manage information systems personnel and contractors to design, develop, implement, Ensure technology is accessible and equipped with current hardware and software Monitor and maintain technology to ensure maximum… Show more Responsible for Managing IT Department, Develop and implement policies and procedures for electronic data processing and computer systems operations and development Meet with managers to discuss system requirements, specifications, costs and timeliness Hire and manage information systems personnel and contractors to design, develop, implement, Ensure technology is accessible and equipped with current hardware and software Monitor and maintain technology to ensure maximum access Developed custom applications for everyday use by various departments Control the computer systems budgets and expenditures Responsible for the provision of IT infrastructure services including desktop applications, Local and / or Wide area networks, IT security and telecommunications.

• Chief Information Security Officer

  • Apr 2016 - Sep 2022

  Pristina, Regjioni i Prishtinës, Kosovo Chief Information Security Officer serves as the process owner for all ongoing activities that serve to provide appropriate access to and protect the confidentiality and integrity of information’s in compliance with law, regulations, policies and standards in Company according to ISO 27001.



University of Mitrovica Isa Boletini

• Teaching Assistant

  • Oct 2014 - Jul 2015

  Mitrovice Assist in the educational and social development of students under the direction and guidance of the head professor. Provide support for individual students inside and outside the classroom to enable them to fully participate in activities. Assist head professor with maintaining student records. Support students with emotional or behavioral problems and help develop their social and job skills.