Experience

ARD German Radio & Television - Studio Washington D.C.

• United States
• Media Production
• 1 - 100 Employee

• Producer

  • Jul 2007 - Present

  - Research - Logistical Planning - Travel Planning - Audio Editing - Accounting - Media Relations - Research - Logistical Planning - Travel Planning - Audio Editing - Accounting - Media Relations



Staybridge Suites Hotel Chantilly VA

• Assistant General Manager

  • Oct 2004 - Jul 2007

  - Guest Relations - Managing all Departments and Staff of Hotel - Hiring and Human Resources Duties - Supporting Sales team - Training of front Desk and F&B Staff - Balancing Guest Accounts and Processing of Weekly Payments of Long Term Guests. - Inventory and Ordering of all F&B Supplies - Creating Menu for Evening Receptions - Responding to all Guest Requests and Concerns, including Maintenance and Emergency Issues when on duty. - Guest Relations - Managing all Departments and Staff of Hotel - Hiring and Human Resources Duties - Supporting Sales team - Training of front Desk and F&B Staff - Balancing Guest Accounts and Processing of Weekly Payments of Long Term Guests. - Inventory and Ordering of all F&B Supplies - Creating Menu for Evening Receptions - Responding to all Guest Requests and Concerns, including Maintenance and Emergency Issues when on duty.



Westfields Marriott Conference Center Chantilly VA

• Front Office Manager / Senior Event Manager

  • May 1999 - Oct 2004

  - Department Head / Supervision of Front Desk Staff, Operators, Concierges, Valet and Bell Staff, Business Center - Pre-Planning of Events, Advising Clients with Menu and Wine selections, Onsite Contact for Hotel Event Clients, Post Event Reviews and Billing - Department Head / Supervision of Front Desk Staff, Operators, Concierges, Valet and Bell Staff, Business Center - Pre-Planning of Events, Advising Clients with Menu and Wine selections, Onsite Contact for Hotel Event Clients, Post Event Reviews and Billing



Key Bridge Marriott Washington DC / VA

• Front Desk Manager

  • May 1998 - May 1999

  - Customer Service - Shift Leader - Preparing of Group Arrivals - Rooms Control - Reviewing and Approving all cashier reports - Communication and Cooperation with all other Departments - Customer Service - Shift Leader - Preparing of Group Arrivals - Rooms Control - Reviewing and Approving all cashier reports - Communication and Cooperation with all other Departments



Leipzig Marriott Germany

• Front Desk Supervisor

  • Aug 1997 - May 1998

  - Check Outs, Check Ins, Concierge, Cashier, Currency Exchange - Shift Leader - Check Outs, Check Ins, Concierge, Cashier, Currency Exchange - Shift Leader



Boston Marriott Copley Place

• United States
• Hospitality
• 1 - 100 Employee

• Rooms Controller

  • Feb 1996 - Jul 1997

  - Rooms Assignments for VIPs, Special requests, Groups, Marriott Rewards Elite Members - Responding to Guest Concerns and Special Requests - Monitoring Room Type / Rate Category Inventory - Communicating with Housekeeping Management to assure accurate Room Status Inventory - Perform Express Check Outs - Rooms Assignments for VIPs, Special requests, Groups, Marriott Rewards Elite Members - Responding to Guest Concerns and Special Requests - Monitoring Room Type / Rate Category Inventory - Communicating with Housekeeping Management to assure accurate Room Status Inventory - Perform Express Check Outs



Munich Marriott Hotel

• Germany
• Hospitality
• 1 - 100 Employee

• Server / Front Desk Clerk / Accounts Payable Clerk

  • Oct 1992 - Oct 1995

  - Rooms Service Operations - Check out, Check in, Cashier, Rooms Control, Currency Exchange, Concierge - Accounts Payable - Rooms Service Operations - Check out, Check in, Cashier, Rooms Control, Currency Exchange, Concierge - Accounts Payable



Hotel Seerose Meisterschwanden Switzerland

• Chef Patissier

  • Feb 1991 - Sep 1991

  - Cakes, Desserts, Ice Cream, Special Occasion Centerpieces for Restaurant and Cafe - Menu Planning - Food Ordering - Cakes, Desserts, Ice Cream, Special Occasion Centerpieces for Restaurant and Cafe - Menu Planning - Food Ordering



Atlantic Hotel Kempinski

• Demi-Chef Patissier

  • Aug 1988 - Aug 1990

  - Preparing Desserts, Cakes, Ice Creams for Fine Dining Restaurants, and for Banquet for up to 1000 guests. - Assisting Chef Patissier with Creating Show Pieces, Wedding Cakes, and Dessert Plate Decorations - Preparing Desserts, Cakes, Ice Creams for Fine Dining Restaurants, and for Banquet for up to 1000 guests. - Assisting Chef Patissier with Creating Show Pieces, Wedding Cakes, and Dessert Plate Decorations



Konditorei Leyssiefer Osnabrueck Germany

• Lehre / Gesellin

  • Aug 1985 - Jul 1988

  Apprenticeship as Pastry Chef Apprenticeship as Pastry Chef