Manager

• Jun 2014 - Present

Front office

• Apr 2012 - Jun 2014

Front office

• Jun 2011 - Jan 2012

Checking the guests in and out, giving them information, solve problems, doing payments, making reservations, respond on the e-mails. Setting up a new offer for the conference rooms. Checking the guests in and out, giving them information, solve problems, doing payments, making reservations, respond on the e-mails. Setting up a new offer for the conference rooms.

Research thesis

• Dec 2010 - Jun 2011

Selectcamp is a growing organization, but they did not exactly know what the attractive aspects were. However, this is important to know, to satisfy the customers. Starting with a lot of primary sources: questionnaires from the campsites, business plans, developments, trends and of course complaints. After I designed a new questionnaire to get more information from the customers to compare. Also I did interviews with different kinds of staff and visited campsites. As expected most customers were satisfied, but there were differences about why the customer choose for Selectcamp. Show less

Front office

• May 2007 - Aug 2010

In the first period I did my training period at camping Weekend (2007 May-September). In 2008 and 2010 I worked here again in July and August. My activities were checking in and out the guests. Give information, making bookings, solving problems, doing payments and sometimes some animation. In the first period I did my training period at camping Weekend (2007 May-September). In 2008 and 2010 I worked here again in July and August. My activities were checking in and out the guests. Give information, making bookings, solving problems, doing payments and sometimes some animation.

Receptionist

• Jan 2006 - Jun 2010

I started here as a trainee and stayed as a part-timer. My activities were checking-in and out of guests, doing payments, solve problems, making reservations en giving information to guests. I started here as a trainee and stayed as a part-timer. My activities were checking-in and out of guests, doing payments, solve problems, making reservations en giving information to guests.