Experience

NeuroGrove
• United States
• Mental Health Care
• 1 - 100 Employee
• Administrative Assistant

  • Jun 2023 - Present


Compassionate Concierge Physicians

• Practice Manager

  • Nov 2022 - Apr 2023

  Office & Team Management: - Managed the daily operations of a private practice and concierge medicine service - Crafted necessary policies and documentation for providers and patients - Regularly evaluated employee performance and provided feedback as needed Small Business Development: - Presented and implemented key tools needed to accelerate the practice - Executed various marketing strategies to increase patient referrals - Communicated next steps with providers and staff to share company growth Creating and Maintaining Workplace Standards: - Adhered to federal and state healthcare guidelines - Implemented new hire procedures to ensure accurate employee training - Developed close working relationships with providers and administrative staff Show less



US Acute Care Solutions

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Site Administrative Assistant

  • Dec 2021 - Nov 2022

  Project Management: - Oversaw and directed critical projects for emergency department leadership - Acted as a liaison between corporate offices, physicians, patients, hospital staff, etc. - Managed, created, and distributed department manuals, records, processes, etc. Team Leadership and Interdepartmental Communication: - Developed action plans for patient roadblocks - Organized department seminars and guest speakers for physicians and staff Reporting and Company Goals: - Maintained quarterly and yearly financials to prevent overspending - Managed high-volume department metrics to ensure patient care was not compromised Show less



MakerPlace Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Seller Coordinator

  • Dec 2018 - Dec 2021

  Client Management - Managed the Seller Department for multiple eCommerce websites - Wrote, updated, and maintained policies and procedures to aid and protect clients - Managed countless, simultaneous, projects across multiple departments to advocate for clients - Developed and maintained an online help desk to communicate critical information Client Management - Managed the Seller Department for multiple eCommerce websites - Wrote, updated, and maintained policies and procedures to aid and protect clients - Managed countless, simultaneous, projects across multiple departments to advocate for clients - Developed and maintained an online help desk to communicate critical information