Assem El-Dessouky .

Senior Business Analyst at Valleysoft | Center of Excellence
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Contact Information
us****@****om
(386) 825-5501
Location
Cairo, Egypt, EG

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Credentials

  • Business Analyst Certification
    Appian Corporation
    Aug, 2021
    - Nov, 2024
  • Building Laserfiche Workflows
    Laserfiche
    Sep, 2019
    - Nov, 2024
  • Capture
    Laserfiche
    Sep, 2019
    - Nov, 2024
  • Certified Professional Program Gold 9
    Laserfiche
    Sep, 2019
    - Nov, 2024
  • Creating a Quick Fields Session
    Laserfiche
    Sep, 2019
    - Nov, 2024
  • Designing Laserfiche Forms
    Laserfiche
    Sep, 2019
    - Nov, 2024
  • Getting Started with Laserfiche
    Laserfiche
    Sep, 2019
    - Nov, 2024
  • Laserfiche Enterprise Content Management Gold 10
    Laserfiche
    Sep, 2019
    - Nov, 2024
  • System Administration I
    Laserfiche
    Sep, 2019
    - Nov, 2024
  • System Administration II
    Laserfiche
    Sep, 2019
    - Nov, 2024
  • Using Laserfiche Forms
    Laserfiche
    Sep, 2019
    - Nov, 2024
  • Leadership & Interpersonal Skills
    Medex International
    Jul, 2019
    - Nov, 2024
  • Software AG Certified ARIS Modeler Associate
    Software AG
    Dec, 2021
    - Nov, 2024
  • Sales Creatio Analyst ( Advanced Level )
    Creatio
    Jul, 2020
    - Nov, 2024
  • Certification for Sales Creatio analysts
    Creatio
    Jul, 2020
    - Nov, 2024

Experience

  • Valleysoft | Center of Excellence
    • Software Development
    • 1 - 100 Employee
    • Senior Business Analyst
      • Mar 2022 - Present

      • Provide business requirements, scope of work, and business requirement document (BRD), demo plan, future state proposals, elicitation plan & Sizing Sheet • Collaborate closely with developers, UX UI & QC teams to implement the requirements, provide necessary guidance to testers.• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions• Gathering critical information from meetings with various stakeholders and producing useful reports and integration document.• Conducting meetings and presentations to share ideas and findings.• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.• Leading ongoing reviews of business requirement document.• Monitoring deliverables and ensuring timely completion of projects.• Providing leadership, training, coaching, and guidance to junior staff.

  • Intercom Enterprises
    • Egypt
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Business Analyst
      • Jun 2021 - Mar 2022

      • Provide business requirements, scope of work, and business requirement document (BRD), demo plan, future state proposals, elicitation plan & Sizing Sheet.• Collaborate closely with developers, UX UI & QC teams to implement the requirements, provide necessary guidance to testers.• Identify ways to increase adoption and customer satisfaction.• Support and align efforts to meet customer and business needs.• Understand and negotiate needs and expectations of multiple stakeholders.• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer• Created training sessions and workshops for the employees.

  • saib
    • Egypt
    • Banking
    • 700 & Above Employee
    • Application Support Specialist
      • Jan 2021 - Jun 2021

      Collaborated with vendor in the analysis phase, developing phase, and testing phase. Managed and delivered of application services while tracking and ensuring all application defects and requirement are promptly resolved.Monitor and respond quickly to incoming requests relate to IT issues for all applications Collaborated with vendor in the analysis phase, developing phase, and testing phase. Managed and delivered of application services while tracking and ensuring all application defects and requirement are promptly resolved.Monitor and respond quickly to incoming requests relate to IT issues for all applications

  • BMB
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Analyst
      • May 2019 - Dec 2020

      • Planned development and implementation of ECM strategic roadmaps or solutions for analyzed, managed, organized, secured and delivered wide variety of documents and content related to business processes.• Worked closely with customers, sales, and stakeholders to gather business requirements through business process analysis and documentation to determine scoping, estimation, and delivery. • Build long term trusted relationships with our clients and colleagues by addressing any client issues, resolving conflicts, and exceeding client expectations for successful change projects. • Created training sessions and workshops for the employees.

  • CIC - Canadian International College
    • Egypt
    • Education Administration Programs
    • 200 - 300 Employee
    • Teacher Assistant
      • Feb 2019 - Apr 2019

      Facilitated development of learned skills and concepts.Provided guidance and encouragement while maintaining a positive attitude.Facilitated learned without lecturing the material.Answered specific questions about material presented.Assisted students in learning problem solving strategies and methods of studying. Facilitated development of learned skills and concepts.Provided guidance and encouragement while maintaining a positive attitude.Facilitated learned without lecturing the material.Answered specific questions about material presented.Assisted students in learning problem solving strategies and methods of studying.

Education

  • CIC - Canadian International College
    Bachelor of Technology - BTech, Information Technology
    -

Community

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