Assel Nurkassym

Head Of Operations at Carthagos
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • Kazakh Native or bilingual proficiency
  • Russian Native or bilingual proficiency
  • English Professional working proficiency
  • Turkish Full professional proficiency

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Matheus Ribeiro

I highly recommend Assel's management. Working under her leadership was an extremely rewarding experience. She demonstrates exceptional kindness, always willing to assist and resolve issues. Under her supervision, I felt welcomed, respected, and valued. Assel is a remarkable leader, capable of creating a positive and uplifting work environment. It was a privilege to have her as my manager.

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Credentials

  • English for Effective Business Writing
    Coursera
  • Google Project Management
    Coursera
  • Verified International Academic Qualifications
    World Education Services

Experience

  • Carthagos
    • United States
    • Design Services
    • 1 - 100 Employee
    • Head Of Operations
      • Jun 2022 - Present

      As Head of Operations at Carthagos, I am leading a dedicated team responsible for driving operational excellence and ensuring the seamless execution of our business strategies. My role encompasses a wide range of responsibilities, including: 🌟 Strategic Leadership: I develop and execute operational strategies aligned with the company's mission and vision, fostering sustainable growth and profitability. 📊 Process Optimization: I oversee the evaluation and enhancement of internal processes, resulting in cost reductions and efficiency improvements. 💼 Cross-Functional Collaboration: I collaborate closely with other departments, such as Sales, Marketing, and Finance, to ensure seamless coordination and alignment of objectives. 📈 Performance Metrics: I establish key performance indicators (KPIs) and utilize data-driven insights to monitor and continuously improve operational performance. 💡 Innovation and Technology Integration: I champion the adoption of new technologies and innovation initiatives to enhance operational efficiency and stay competitive in the market. 🔧 Problem Solving: I thrive in high-pressure situations and excel in identifying and resolving complex operational challenges swiftly and effectively. 🌎 Sustainability Initiatives: I'm passionate about sustainability and have led initiatives to reduce our environmental footprint while maintaining operational effectiveness. #OperationsManagement #Leadership #ProcessOptimization #TeamBuilding #StrategicPlanning #SupplyChainManagement #Innovation #LinkedInNetworking Show less

    • Project Manager
      • Sep 2021 - Mar 2022

      As a Project Manager, I have been at the forefront of leading project initiatives from conception to successful execution. My key accomplishments and responsibilities include: 🚀 End-to-End Project Management: Spearheaded project management activities from ideation to execution, ensuring seamless delivery, and efficient management throughout the project lifecycle. 🤝 Cross-Functional Collaboration: Collaborated closely with cross-functional teams to identify and achieve common objectives, fostering a culture of collaboration and shared goals. 📅 Project Planning and Oversight: Defined project timelines, budgets, performance metrics, deliverables, and milestones, while overseeing resource allocation to optimize project efficiency. 📄 Comprehensive Proposals: Developed and presented comprehensive project proposals that outlined project scope, objectives, deliverables, and timelines, securing stakeholder alignment. 🤝 Vendor Negotiations: Skillfully negotiated pricing, timelines, services, and terms with external vendors and suppliers, ensuring cost-effective project execution. 👥 Team Supervision: Supervised both internal and external project teams and contractors throughout the entire project lifecycle, maintaining high performance and quality standards. 📊 Data-Driven Analysis: Generated progress reports and analyzed program data to evaluate project effectiveness, identify opportunities for improvement, and drive data-driven decision-making. My experience as a Project Manager has been characterized by a commitment to excellence, effective teamwork, and a results-oriented approach. I excel in dynamic environments where innovation and strategic thinking are key to success. #ProjectManagement #CrossFunctionalCollaboration #ProjectPlanning #VendorNegotiations #DataAnalysis #LinkedInNetworking Show less

  • Elite recruiting agency
    • Director of Business Development
      • Oct 2018 - Jun 2019

      In my role as Director of Business Development, I have been instrumental in shaping the company's growth and success through strategic planning, effective leadership, and market insight. My key accomplishments and responsibilities include: 🚀 Strategic Planning: Developed and executed strategic plans to identify new business opportunities, leading to substantial revenue growth and market expansion. 📈 Customer Base Growth: Successfully expanded the customer base by implementing sales strategies and networking effectively, resulting in a remarkable 38% increase in repeat deals. 👥 Team Leadership: Managed and coached a high-performing team of sales representatives, optimizing their performance and consistently exceeding sales targets. 🎯 Goal Achievement: Collaborated closely with staff to introduce management initiatives that exceeded team goals by an impressive 91%, demonstrating effective leadership and teamwork. 🌐 Market Analysis and Trend Insight: Conducted comprehensive market analysis and competitor research to stay ahead of industry trends, identifying new opportunities and ensuring the company's competitive edge. My tenure as Director of Business Development has been marked by a commitment to excellence, a results-oriented approach, and a passion for driving business growth. I thrive in dynamic environments where innovation and strategic thinking are paramount. #BusinessDevelopment #StrategicPlanning #TeamLeadership #MarketAnalysis #LinkedInNetworking Show less

  • Headhunter Group
    • Russian Federation
    • Human Resources Services
    • 500 - 600 Employee
    • Marketing And Public Relations Manager
      • Feb 2018 - Sep 2018

      As a seasoned Marketing and Public Relations Manager, I have been at the forefront of shaping the company's image and driving its public presence. My key achievements and responsibilities include: 📰 Content Production: Produced engaging and informative content for various publications, including press releases, articles, and commentary, contributing to a strong and positive brand narrative. 🎙️ Media Engagement: Conducted interviews for TV, radio, press, and online media outlets, including prestigious platforms like Forbes, Kursiv, Kapital, and National Business, positioning the company as a thought leader in the industry. 📧 Newsletter Curation: Curated and created HTML newsletters, carefully selecting relevant content based on market analysis and research, resulting in increased readership and engagement. 📊 Data-Driven Content: Conducted polls and surveys, utilizing data for analytical review in media articles, reinforcing the company's commitment to data-driven decision-making. 🤝 Event Representation: Represented the company at industry events, fostering relationships with customers and partners, and occasionally speaking as a market expert, enhancing the company's reputation and network. 📱 Social Media Promotion: Promoted the company effectively through various social media platforms, including Instagram, Facebook, VK, and YouTube, expanding the digital reach and engagement. 🎓 Educational Initiatives: Organized specialized events and masterclasses to engage with customers and job seekers, positioning the company as an educational resource and trusted advisor in the field. 📈 Campaign Oversight: Oversaw advertising campaigns and analyzed results meticulously, utilizing insights for informed decision-making processes and continuous improvement. #Marketing #PublicRelations #ContentCreation #MediaEngagement #EventManagement #SocialMedia #LinkedInNetworking Show less

  • Dental clinic “CK Stom” and “STOMir” dental store
    • Lead Marketing Specialist
      • May 2017 - Feb 2018

      As a dedicated Lead Marketing Specialist, I have been instrumental in driving growth and success for CK Stom (dental clinic) and STOMir (online shop) through strategic marketing initiatives and innovative campaigns. Key responsibilities: 🚀 Marketing Strategy and Campaign Success: Successfully developed marketing and social media strategies for CK Stom, resulting in increased sales volume. Led a highly successful advertising campaign in the underground of Almaty, enhancing brand visibility and engagement. 🔍 Competitive Analysis and Loyalty Programs: Analyzed the competitive environment and devised customer loyalty programs for CK Stom, strengthening customer relationships and enhancing brand loyalty. 📈 Revenue Growth: Developed and implemented a comprehensive marketing plan for STOMir, leading to a remarkable 20% increase in revenue. Collaborated effectively with the sales team to achieve this growth. 💼 Team Leadership: Built a competent sales team, fostering collaboration between sales and marketing departments to optimize performance and meet business objectives. 📱 SMM and E-commerce: Managed social media advertising campaigns and successfully launched STOMir's online store, offering an extensive catalog of over 1600 products, expanding the digital footprint and sales channels. 📣 Advertising and CRM Implementation: Controlled and developed all advertising and printed materials, ensuring brand consistency. Implemented a CRM system (Bitrix 24) to streamline customer relationship management and enhance customer service. 🏢 Branch Expansion and Training: Played a pivotal role in opening the first branch of STOMir, coordinating all aspects of the expansion. Organized and conducted training sessions and seminars for dentists to promote brand awareness and product knowledge. 💡 Product Launch: Successfully launched the Orthodontic Trainer System, a novel product in the market, leveraging comprehensive marketing strategies to drive its adoption and sales. Show less

  • Amdocs
    • Telecommunications
    • 1 - 100 Employee
    • Site Admin
      • Nov 2008 - Apr 2017

      As Site Admin at Amdocs, I have played a pivotal role in ensuring the efficient operation of various departments and spearheading critical projects. My key achievements and responsibilities include: 🔍 Service Provider Selection and Management: Successfully identified suitable Service Providers for Telco, IT, and Facilities within the Kazakhstan unit. Negotiated and managed maintenance contracts, handling all associated administrative matters. 🧾 HR Support: Reviewed and implemented HR processes, prepared HR documents, and provided expert consultation on Labor Law nuances, contributing to a harmonious work environment. 💼 Financial and Treasury Assistance: Assisted the Financial and Treasury departments by managing financial documentation, collecting statements, and overseeing online banking transactions. 📊 Project Management: As a Project Manager, led billing system projects for Kazakhtelecom and Kcell operators, delivering successful project completion and enhancing operational efficiency. 🌍 Travel Coordination: Supported the Travel department by facilitating migration and visa processing, booking hotels, and arranging travel logistics for the team. 📈 Marketing Strategy and Budgeting: Assisted in the development of the marketing strategy and budgeting for the Kazakhstan unit. Prepared analytical data for the Central Asian region, contributing to informed decision-making. 📢 Event Organization: Orchestrated and moderated the annual Amdocs customer conference in Kazakhstan, managing all aspects of event organization. Calculated and coordinated the budget within the corporation, collected feedback forms, and analyzed them for insights to improve future conferences. 🚀 Conference Growth: Over three years, increased the number of conference participants from 30 to 100, attracting attendees not only from Kazakhstan but also from Uzbekistan, Kyrgyzstan, and Azerbaijan. #AdministrativeSupport #ProjectManagement #HR #FinancialManagement #EventOrganization Show less

Education

  • Almaty Management University (AlmaU)
    Bachelor's degree, Marketing
    2014 - 2016
  • Kazakh Ablai Khan University of International Relations and World Languages
    Bachelor's degree, Philology
    2004 - 2008

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