Experience

Royale Chulan Seremban

• Malaysia
• Hospitality
• 1 - 100 Employee

• Housekeeping Supervisor

  • Sep 2023 - Present



First World Hotel

• Genting Highlands, Pahang, Malaysia

• Housekeeping Supervisor

  • Mar 2018 - Jun 2020

  • Checking rooms and common area for cleanliness. • Train and monitor staff on cleaning procedure. • Oversee staff on a daily basis. • Respond to guest complaints and requests. • Ensure compliance with safety and sanitation policies in all areas. • Checking rooms and common area for cleanliness. • Train and monitor staff on cleaning procedure. • Oversee staff on a daily basis. • Respond to guest complaints and requests. • Ensure compliance with safety and sanitation policies in all areas.



Genting Malaysia Berhad

• Malaysia
• Leisure, Travel & Tourism
• 500 - 600 Employee

• Transport Supervisor

  • Jun 2013 - Sep 2016

  • Greet guest entering establishment and guide them to specifics destinations. • Hear and resolve any complaints from guest. • Plan, schedule and supervise the work of subordinates. • Prepare, compile and submit reports of work activities, operations and work-related accidents. • Confer with executives to exchanges information and to resolve problems. • Greet guest entering establishment and guide them to specifics destinations. • Hear and resolve any complaints from guest. • Plan, schedule and supervise the work of subordinates. • Prepare, compile and submit reports of work activities, operations and work-related accidents. • Confer with executives to exchanges information and to resolve problems.



La Grandeur Golf & Resort.

• Senai, Johore, Malaysia

• Customer Relations Officer

  • Jan 2013 - Jun 2013

  • Greet, register and assign golf course to customers. • Make and confirm reservations. • Keep records of golf course, golf package and guest’s account. • Perform book keeping activities such as balancing account and conducting nightly audits. • Verify customer’s credit and establish how their payment method. • Greet, register and assign golf course to customers. • Make and confirm reservations. • Keep records of golf course, golf package and guest’s account. • Perform book keeping activities such as balancing account and conducting nightly audits. • Verify customer’s credit and establish how their payment method.