Aspasia Fykia
Account Manager at BV Consulting- Claim this Profile
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Bio
Experience
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BV Consulting
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Greece
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Business Consulting and Services
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1 - 100 Employee
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Account Manager
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Apr 2022 - Present
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BlueVillas
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Hospitality
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1 - 100 Employee
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Contract Administrator Assistant
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Apr 2022 - Present
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Radisson Blu Park Hotel Athens
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Greece
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Hospitality
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1 - 100 Employee
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Waitress
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Jun 2021 - Aug 2021
• Prepare tables by setting up linens, silverware etc • Greet and escort customers to their tables • Serve food and drinks • Deliver checks and collect bill payments • Carry dirty plates, glasses and silverware to kitchen for cleaning • Prepare tables by setting up linens, silverware etc • Greet and escort customers to their tables • Serve food and drinks • Deliver checks and collect bill payments • Carry dirty plates, glasses and silverware to kitchen for cleaning
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Santorini Sailing
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Thíra, Southern Aegean, Greece
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Reservations Coordinator
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Jun 2019 - Oct 2019
• Provided customers with information about tours, availability and pricing • Took reservations over phone, in person and managed booking inquiries for guests • Promptly answered multi-line phone system and greeted callers enthusiastically • Prepared customer invoices, accepted payments and processed refund and cancellation requests • Provided customers with information about tours, availability and pricing • Took reservations over phone, in person and managed booking inquiries for guests • Promptly answered multi-line phone system and greeted callers enthusiastically • Prepared customer invoices, accepted payments and processed refund and cancellation requests
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HotelBrain Group
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Greece
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Hospitality
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1 - 100 Employee
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Front Desk Agent
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Jun 2018 - Oct 2018
• Politely welcomed around 15 daily guests upon arrival providing room keys and information regarding property, amenities and policy • Liaised with housekeeping and maintenance staff to address requests and complaint made by guests • Kept accounts in balance with add-on room charges, including minibar use and room service, ran daily reports to verify totals and calculated billings reviewing all charges with guests at check-out • Answered multi-line phone system, responded to inquiries and transferred calls Show less
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Education
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BCA College (BCA)
Bachelor's degree, Hospitality and Tourism Management