Retail Store Manager

• Oct 2020 - Present

Assistant Store Manager

• Oct 2018 - Oct 2020

Retail Service expert

• Jul 2012 - Oct 2018

Retail Advisor

• Jan 2012 - Jun 2012

Arrange merchandise on shelves according to popularity and other criteriaApproach customers and offer them advice on products to persuade them to buyProvide information and other services such as handling returns of merchandiseLocate products on behalf of customersDeal with complaints in a patient and helpful mannerTake and record orders through a computer system in person or over the phone/e-mailUpdate customer information in databasesGo the “extra mile” to meet targetsMonitor shelves inventory and unload new products when neededOperate cash registers and close daily revenuesMaintain a clean and orderly environment in the store Show less

Retail Coordinator

• Jan 2011 - Jan 2012

Coordinate sales team by managing schedules, filing important documents and communicating relevant informationEnsure the adequacy of sales-related equipment or materialRespond to complaints from customers and give after-sales support when requestedStore and sort financial and non-financial data in electronic form and present reportsHandle the processing of all orders with accuracy and timelinessInform clients of unforeseen delays or problemsMonitor the team’s progress, identify shortcomings and propose improvementsAssist in the preparation and organizing of promotional material or eventsEnsure adherence to laws and policies Show less

English Instructor

• Jun 2010 - Jan 2011

Student English teacher

• Oct 2008 - Jun 2010

Advising student on career issues.Organising and delivering classroom lectures to students.Evaluating a students' class work and assignments.Preparing classroom and coursework materials, homework assignments, and handouts.Recording and maintain accurate student attendance records and grades.Classroom management.Developing English lesson plans in line with the National Curriculum.Maintaining discipline in the classroom.Creating a vibrant teaching atmosphere. Advising student on career issues.Organising and delivering classroom lectures to students.Evaluating a students' class work and assignments.Preparing classroom and coursework materials, homework assignments, and handouts.Recording and maintain accurate student attendance records and grades.Classroom management.Developing English lesson plans in line with the National Curriculum.Maintaining discipline in the classroom.Creating a vibrant teaching atmosphere.