Experience

Al Wefaq National Transport

• Saudi Arabia
• Truck Transportation
• 1 - 100 Employee

• Administrative Affairs Supervisor

  • Dec 2021 - Present

• Marketing Officer

  • Apr 2021 - Dec 2021

• Executive Secretary

  • Sep 2020 - Dec 2021



IEC Medical Systems

• Assistant Sales Manager

  • Nov 2014 - Mar 2020

  1. Coordinating between all departments in the company to reach the maximum level of following company’s processes. 2. Reorganizing and formulating the internal office procedures. 3. Attending meetings with the CEO and writing all meeting points and reports. 4. Writing technical and financial offers. 5. Preparing payment terms and conditions of each offer. 6. Booking the customer’s purchase orders with the suppliers. 7. Following up the shipping procedures with both suppliers & the forwarders. 8. Handling customers’ & suppliers’ complaints. 9. The priority of my jobs is mainly fixed on making sure that the customer gets the order on time and receives all the related documents complete with the highest of level of service. 10. Preparing weekly reports for all pending issues to facilitate the follow up mission and to determine the work progress against agreed plan. Establishing and maintaining a comprehensive filling system. 12. Following up sales department offers. 13. Maintaining proper banking procedures through issuing Bid Bonds as well as final letters of guarantee related to tenders. 14. Providing different administrative support for all the team. 15. Coordinating meetings with our suppliers & handling hotel reservations and Airport pick up. 16. Developing and conducting training programs for new staff members. 17. All secretarial & administrative works. 18. Filing and date entry. _________________________________________________________



Shehab Engineering corp.

• Logistics Specialist

  • Nov 2009 - Aug 2014

  1. Writing technical and financial offers. 2. Preparing payment terms and conditions of each offer. 3. Booking the supplier’s purchase orders. 4. Following up the shipping procedures with both the principal & the forwarder. 5. Issuing all purchase orders using a highly developed computer program “Great Plains Enterprise” 6. Preparing the order status program for back orders and purchase orders. 7. Handling customers’ & principals complaints. 8. The priority of my jobs is mainly fixed on making sure that the customer gets the order on time and receives all the related documents complete. 9. Calculating commissions and instigating the foreign principals for payment. 10. Preparing weekly reports for all pending issues to facilitate the follow up mission and to determine the work progress against agreed plan. 11. Establishing and maintaining a comprehensive filling system. 12. Preparing competitors’ pricing study. 13. Following up sales department offers. 14. Preparing samples required in coordination with stores manger. 15. Maintaining proper banking procedures through issuing Bid Bonds as well as final letters of guarantee related to tenders. 16. Providing different administrative support for all the team. 17. Coordinating meetings with our suppliers in USA & Europe. 18. Reorganizing and formulating the internal office procedures. 19. Developing and conducting training programs for new staff members. 20. All secretarial & administrative works. 21. Filing and date entry.



Sunny Medical Group

• Egypt
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• office manager & asst. to Chairman

  • Jan 2006 - Jul 2009

  1. all secretarial & administrative works. 2. The link between the suppliers & customers. 3. Filing and date entry. 4. Handling and solving customer complains. 5. Responsible for hard calls. 6. Handling meetings & taking points of meeting. 7. Managing medical representatives and their outdoors meetings &reports. 8. Coordinating between all departments in the company to reach the maximum level of following company’s processes. 9. Reorganizing and formulating the internal office procedures. 10. Attending meetings with the CEO and writing all meeting points and reports. 11. Writing technical and financial offers. 12. Preparing payment terms and conditions of each offer. 13. Booking the customer’s purchase orders with the suppliers. 14. Following up the shipping procedures with both suppliers & the forwarders. 15. Handling customers’ & suppliers’ complaints. 16. The priority of my jobs is mainly fixed on making sure that the customer gets the order on time and receives all the related documents complete with the highest of level of service. 17. Preparing weekly reports for all pending issues to facilitate the follow up mission and to determine the work progress against agreed plan. Establishing and maintaining a comprehensive filling system. 18. Following up sales department offers. 19. Maintaining proper banking procedures through issuing Bid Bonds as well as final letters of guarantee related to tenders. 20. Providing different administrative support for all the team. 21. Coordinating meetings with our suppliers & handling hotel reservations and Airport pick up. 22. Developing and conducting training programs for new staff members. 23. All secretarial & administrative works.



Quick Tours

• United Arab Emirates
• Travel Arrangements

• Tour operator

  • Feb 2004 - Nov 2005

  1. Sales & marketing 2. Sending and receiving e-mails from our agents broad wide. 3. Collecting mail lists and marketing for the hotels. 4. I was the right hand of the owner 1. Sales & marketing 2. Sending and receiving e-mails from our agents broad wide. 3. Collecting mail lists and marketing for the hotels. 4. I was the right hand of the owner



Game Valley

• Pakistan
• Information Technology and Services

• Public Relation

  • Nov 2002 - Jan 2004

  1. Handling and solving customer complains. 2. Responsible for hard calls. 3. Provides best possible service to the customers to achieve highest level of customer satisfaction. 1. Handling and solving customer complains. 2. Responsible for hard calls. 3. Provides best possible service to the customers to achieve highest level of customer satisfaction.