Experience

OCTOPI Services Co.

• Egypt
• Consumer Services
• 1 - 100 Employee

• Call Center Agent

  • Jul 2016 - Present

  Call Center Agent , Octopi Services Co. ,Cairo-Egypt, May2016 up till Date • Advising debtors of the possible consequences of non-payment. • Communicating with clients via post, telephone and emails. • Contacting people who owe money to the company. • Securing payment form debtors. . • Making enquiries to trace the whereabouts of defaulters. • Keeping administrative records up to date. • Ensuring all contact is in line with the regulatory requirements. • Making up to 100 phone calls every day to chase up outstanding debts. • Handling a variety of customer service calls from people of all backgrounds. Show less