Experience

ELSEWEDY ELECTRIC

• Egypt
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Order Management Specialist

  • Mar 2021 - Present

  bookings.Provide an interface with finance department and manage all contracting processes and manage all incoming purchase orders from various email locations.Design finance package for all orders entered on Oracle and resolve all outstanding issues in coordination with management and evaluate all metrics to provide accurate weekly data.Evaluate all weekly metrics and analyze all continuous improvement project and prepare reports for all requests.Monitor and process all returns according to financial requirements and ensure compliance to all SOX reporting Show less

• Sales Support Coordinator

  • Jun 2019 - Mar 2021

  Key of Responsibility: · Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material· Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events· Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers· Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time· Follow up on tenders and make appropriate quotations· Work with other departments within the company to provide additional assistance in creating sales presentations when needed· Maintaining sales records as the basis for reports to the Senior Management Team· Inform clients of any delays and arrange alternative delivery date· Follow up the old tenders and prepare for the new ones· Ensure that sales representatives have adequate quantities of sales support materials Show less



axis arcticts

• القاهره/ مصر

• Office Manager

  • May 2015 - Oct 2021



Axis Architects

• United States
• Architecture and Planning
• 1 - 100 Employee

• Office Manager

  • May 2015 - Jan 2019



moly for trading

• القاهرة, Egypt

• Executive Secretary

  • Jan 2011 - May 2013