Experience

Connectit Communications

• Australia
• Telecommunications
• 1 - 100 Employee

• Marketing and Technical Support

  • May 2021 - Present



Insert V IT Solutions Pvt.Ltd.

• India
• 1 - 100 Employee

• Information Technology System Administrator

  • Aug 2013 - May 2018

  1. Resolved and responded to the service issues related to IT and systems on weekly basis. 2. Identified and forecasted network, security, hardware, and software problems. 3. Assisted other staff in their duties, and escalated problems to a higher-level support technician as required. 4. Prepared, deployed, maintained, and repaired IT equipment daily. 5. Maintained all aspects of company’s computer infrastructure consisting of 25 employees in a timely manner. 6. Managed and upgraded Windows servers and security programs through troubleshooting. 7. Identified virus and potential threats by monitored data storage and retrieval systems. 8. Monitored the performance of computer systems and IT infrastructure by running security programs.