Aslıhan AK

Product Team Member at Softtech
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Contact Information
us****@****om
(386) 825-5501
Location
Istanbul, Turkey, TR
Languages
  • Türkçe -
  • İngilizce -
  • Almanca -
Skills

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Bio

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Credentials

  • Data Science
    Sabancı University Executive Development Unit (EDU)
    Nov, 2020
    - Nov, 2024

Experience

  • Softtech
    • Türkiye
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product Team Member
      • Nov 2020 - Present

      • Developing the AI-powered voice assistant of İşBank, branded Maxi• Backend development for Multi-channel platforms. (C#, Web Services)• Understanding and analyzing business requirements of operations teams • Designing and developing solutions for these challenges• Scrum Master

    • Software Analyst
      • Oct 2019 - Present

    • Software Engineer
      • Jul 2016 - Nov 2020

      • Backend development for Telephone Banking channels. (C#, Web Services)• Front-end development for IVR channel. (Genesys Voice Platform, Composer)• Designing and developing Routing strategies, business rules and IVR systems (IRD, Genesys)• Developing SSRS reports for the Call Center and IVR channels (SQL Server Reporting Services)

  • Hitsoft
    • Türkiye
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Intern
      • Aug 2015 - Sep 2015

  • YTU
    • Education Administration Programs
    • 300 - 400 Employee
    • Student Assistant
      • Oct 2013 - Jun 2015

  • Bimsa Uluslararası İş, Bilgi ve Yönetim Sistemleri
    • Türkiye
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Developer Intern
      • Aug 2013 - Sep 2013

Education

  • Yıldız Teknik Üniversitesi / Yildiz Technical University
    Matematik Mühendisliği
    2011 - 2016
  • Anadolu Üniversitesi
    Yönetim Bilişim Sistemleri
    2019 - 2023
  • kocaeli anadolu lisesi
    2007 - 2011

Community

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