Experience

TheLeanSuite
• Canada
• Software Development
• 1 - 100 Employee
• Head of Customer Excellence

  • May 2022 - Present

Simplified Automation Inc.
• Canada
• Software Development
• 1 - 100 Employee
• Business Process Officer

  • Oct 2019 - Apr 2022

PointClickCare
• Software Development
• 1 - 100 Employee
• Process Manager, Business Operations

  • Jul 2017 - Oct 2019


Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Manufacturing Excellence Manager, World Class Manufacturing

  • Aug 2015 - Jun 2017

  •Spearheaded various cross-functional optimization projects to deliver $1.5M in savings along with quality improvement •Drove digital initiative in the factory by automating workflows and making various processes paperless and more efficient •Developed one central database for the plant KPI/KAIs to better evaluate each project’s success •Established new data points and discipline behind the existing data collection system to improve the integrity and the accuracy of information available to help prioritize the list of process improvement projects •Assisted engineering department in establishing a robust change management process to meet audit requirements •Collaborated with leaders from across the organization to implement various continuous improvement projects from E2E •Led the labor strategy meetings to identify the labor constraints to reduce weekday overtime •Accountable for implementing industry best practices across various departments •Generated and optimized weekly and monthly progress reports of plant KPIs for better visibility to the respective stakeholders •Developed an automated skill matrix to optimize the project assignment process making sure right resources are deployed •Held various workshops to train SMEs from various functional teams on Lean Six Sigma tools to lead cost reduction, quality improvement and process improvement projects •Built an internal capacity utilization tool to foresee any production constraints to efficiently meet customer demands •Conducted the capacity utilization study to help finance department lay a solid groundwork for 2016 budget •Supported EEM pillar to successfully launch a $3M project with a vertical startup by engaging key pillars •Reduced the changeover time using the SMED principles saving the plant over $500k in one cycle •Identified a strong pipeline of projects with appropriate assignments to deliver $1.5M in savings by the end of the year Show less



Chrysler Group LLC

• Focused Improvement Plant Lead, World Class Manufacturing

  • Nov 2012 - Aug 2015

  •Delivered $3.3M savings to a target of $2.5M by implementing numerous focused improvement projects•Assigned competent people to the appropriate areas, to generate high benefit/cost ratios by attacking highest losses •Owned the kaizen process by tracking each individual’s kaizen performance and effectiveness hence achieving plant’s monthly targets year over year•Engaged people in kaizen activity by coaching and training the importance of lean manufacturing •Trained engineers in the deep root cause analysis techniques like 4M, 5why and systematic diagram to solve complex problems•Increased people involvement in WCM/Lean methodologies from 25% to 80% using suggestion blitz program•Presented the achievements of Focused Improvement department during the World Class Manufacturing audit and was awarded level 2 certification Show less

• WCM Specialist/ Backup Production Supervisor, World Class Manufacturing

  • Jun 2012 - Nov 2012

  •Managed 8 die casting lines and 3 furnaces by supervising 24 people in the department •Lead several cycle time and process optimization projects to improve the OEE of the machines by 45%•Drove the 5S initiatives and autonomous maintenance activities keeping the production floor organized•Assisted production teams in preparing SOPs and standard work instructions



Illinois Institute of Technology

• United States
• Higher Education
• 700 & Above Employee

• Team Member, Senior System Design Team

  • Aug 2011 - Dec 2011

  • Designed a Solar and Geothermal powered cooling system for a 2000 sq. ft house in Chicago area • Simulated the multi stage compression refrigeration cycle for its effective functioning • Optimized it for cost and space with the life expectancy of 25 years • Designed a Solar and Geothermal powered cooling system for a 2000 sq. ft house in Chicago area • Simulated the multi stage compression refrigeration cycle for its effective functioning • Optimized it for cost and space with the life expectancy of 25 years



Sloan Valve Company

• China
• Architecture and Planning
• 1 - 100 Employee

• Cost Matrix Team Member

  • Jan 2011 - May 2011

  • Developed cost matrix tool to compare costs associated with different Sloan products globally • Helped the company identify potential market to source products • Achieved 10% cost reduction in expenditure by outlining the hidden cost elements • Developed cost matrix tool to compare costs associated with different Sloan products globally • Helped the company identify potential market to source products • Achieved 10% cost reduction in expenditure by outlining the hidden cost elements

• Senior Design Team Leader

  • Jan 2011 - May 2011

  • Used Analytic tools to design an innovative trash can, “THE CLEAN BIN” • Built prototype for unique loading system aimed at saving user’s time and energy • Generated 3D images for 3D printing and Beta – prototyping using AUTOCAD • Used Analytic tools to design an innovative trash can, “THE CLEAN BIN” • Built prototype for unique loading system aimed at saving user’s time and energy • Generated 3D images for 3D printing and Beta – prototyping using AUTOCAD



Pentair

• United Kingdom
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Manufacturing Team Member

  • May 2010 - Aug 2010

  • Generated different ideas to maximize use of condensate from HVAC • Created idea of pre-cooling coils and built a working prototype increasing the efficiency by 5% • Generated different ideas to maximize use of condensate from HVAC • Created idea of pre-cooling coils and built a working prototype increasing the efficiency by 5%



Research In Motion

• Telecommunications

• Manufacturing Engineering Specialist

  • May 2009 - Aug 2009

  • Coordinated set-up of devices built by outsourced manufacturing partners• Guided outsourcing partners with qualification and localization of indirect materials• Coordinated with outsourcing sites to ensure timely delivery of SMT and assembly fixtures• Assisted manufacturing engineers and debug technicians understand new product and process issues

• Manufacturing Assembly Associate

  • Jan 2009 - Apr 2009

  • Supported manufacturing engineers to implement proprietary process at outsourced site• Synchronized maintenance of new Doc-Share system between RIM IT and outsourced sites. • Collected data and developed line and qualification build reports as required • Sourced equipments and created purchase requisitions

• Hybrid Car Team Member (SAE)

  • Aug 2008 - Dec 2008

  • Assisted in building series hybrid car for speed, power and efficiency • Gained experience in welding and soldering • Assisted in building series hybrid car for speed, power and efficiency • Gained experience in welding and soldering



A.S. Medicos Pvt. Ltd.

• Supervisor

  • May 2008 - Aug 2008

  • Ensured effective allocation of tasks among coworkers to meet everyday customer demands • Organized and updated inventory using excel and prepared billing statements • Ensured effective allocation of tasks among coworkers to meet everyday customer demands • Organized and updated inventory using excel and prepared billing statements

• Front Desk Representative

  • Nov 2007 - Feb 2008

  • Solved customer queries and ensured their proper satisfaction • Acquired training to deal with emergency situations • Solved customer queries and ensured their proper satisfaction • Acquired training to deal with emergency situations



Florida Institute of Technology

• United States
• Higher Education
• 700 & Above Employee

• Robot Design Team Leader

  • Aug 2006 - Dec 2006

  • Proposed a unique car design to reach the top of the hill first and maintain position • Placed 5th out of 25 teams • Proposed a unique car design to reach the top of the hill first and maintain position • Placed 5th out of 25 teams