Asim K.
Technology Consultant at Syracuse University School of Information Studies- Claim this Profile
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Bio
Credentials
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Programming for Everybody (Getting Started with Python)
CourseraAug, 2020- Nov, 2024 -
Python Data Structures
CourseraAug, 2020- Nov, 2024 -
The Data Scientist's Toolbox
CourseraAug, 2020- Nov, 2024
Experience
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Syracuse University School of Information Studies
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United States
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Higher Education
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100 - 200 Employee
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Technology Consultant
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Jan 2022 - Present
- Provide tier 1 support to university students and employees. - Create tickets on Orange Tracker (Atlassian Jira) ticketing tool and determine proper escalation of user incidents.- Detect, troubleshoot and resolve high-impact difficulties- Research upcoming technologies and document key findings- Wrote JQL (JIRA SQL ) queries to manage tickets and create reports - Provide tier 1 support to university students and employees. - Create tickets on Orange Tracker (Atlassian Jira) ticketing tool and determine proper escalation of user incidents.- Detect, troubleshoot and resolve high-impact difficulties- Research upcoming technologies and document key findings- Wrote JQL (JIRA SQL ) queries to manage tickets and create reports
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Adaptec Solutions
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United States
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Automation Machinery Manufacturing
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100 - 200 Employee
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Data Analyst
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Jun 2022 - Aug 2022
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iConsult Collaborative at Syracuse University
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Data Analyst
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Apr 2022 - Aug 2022
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Analytics Intern
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May 2018 - Aug 2018
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Education
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Syracuse University
Master of Science - MS, Applied Data Science -
Vidyalankar Institute of Technology, Mumbai
Bachelor of Engineering - BE, Information Technology -
KC College
Junior College, Science -
St Mary's High School, Mumbai
SSC, 85.60 %