Product Manager

• May 2021 - Present

Product Manager

• Jan 2019 - Present

• Leverage clinical background and understanding of our business to identify and champion opportunities that influence the trajectory of the product portfolio. • Translate business needs and opportunities into actionable, well defined and framed projects, based on frequent interaction with customers (internal and external) • Manage the roadmap by prioritizing opportunities from a wide range of inputs, focusing on those that will be the most impactful • Work closely with cross-functional teams in an agile environment to ensure business needs are met • Respond to business requests as a Subject Matter Expert regarding the capabilities and functionality of the product portfoio

Clinical Pharmacist, Specialty Prior Authorizations

• Mar 2017 - Jul 2018

Pharmacy Benefits Manager responsible for clinically reviewing prior authorization and medical necessity requests, prescription formularies, and drug utilization management guidelines to provide appropriate and cost-effective drug therapy for health plan members in multiple state Medicaid and Health Insurance Market Place Programs. • Led group project to develop and update guidelines for reviewing Medicaid requests with interdisciplinary teams • Interpreted physicians' prescription requests and clinical documentation provided by accessing compendia support, medical literature, and coverage policy information • Cross-functionally collaborated with managed care representatives and health plan managers to ensure that processes, programs and services are accomplished in a timely and efficient manner in accordance with policies and procedures • Meticulously ensured compliance with applicable state and federal regulations, in addition to accreditation standards such as NCQA • Interfaced with the Compliance Department to assist client with jurisdictional and corporate state regulations • Responded to escalated inquiries and correspondence regarding coverage determinations and redeterminations with members, providers, and pharmacies

Pharmacy Manager

• Oct 2012 - Mar 2017

Retail pharmacy focused on compounding and dispensing prescribed medications, drugs, and other pharmaceutical for patient care, according to professional standards and state and federal legal requirements. • Improved sales and profitability of nearly 5% through increased customer penetration and improving relationships with local clinics and physicians offices • Led the Atlanta division in administering blood glucose, cholesterol, BMI and blood pressure screenings and maintained superior customer service by receiving highest results of customer satisfaction survey • Successfully enrolled more than 50% of patients into our medication synchronization program to improve patient compliance and adherence • Conducted Comprehensive Medical Reviews (CMRs) and utilized Targeted Intervention Programs (TIPs) to assist in improving adherence and therapy effectiveness in patients by focusing on medication issues such as gaps in care, non-adherence, high risk medications and cost-saving opportunities • Generated and analyzed patient data using OutcomesMTM® to assist in improving CMS Five-Star ratings

HIV/AIDS Specialty Pharmacy Manager

• 2011 - 2012

Retail pharmacy with a primary focus on servicing patients diagnosed with HIV/AIDS. Responsibilities include managing all matters pertaining to pharmacy and pharmacy personnel including maintaining adequate prescription records, invoices, contracts, and accounts for pharmacy relations. • Initiated and executed medical care plans for HIV/AIDS patients alongside physicians, nurses, and caseworkers • Processed insurance claims through Ryan White, ADAP, and Medicaid/Medicare according to policy and procedures while maintaining appropriate records according to requirements • Communicated with caseworkers, shelters, half-way homes, and assisted living facilities in regards to medication for AHF patients

Pharmacy Communications I and II Adjunct Faculty

• Jun 2010 - May 2011

• Lectured weekly on Effective Counseling Techniques for prescription and non prescription medications, New Drug Presentations, Journal Club Presentations, Pharmacy Newsletters, Medication Order Review, and Patient Care Plans • Interactively enhanced students’ patient counseling skills through mock counseling sessions • Graded quizzes and provided feedback to students on materials presented and discussed • Creatively involved students in lectures to enhance participation and retaining of information

Post-Doctoral Medical Affairs Fellow

• Jun 2010 - May 2011

• Interacted with Key Opinion Leaders (KOLs) by engaging in discussions regarding therapeutic area developments, investigator initiated studies, and various topics to build and maintain vital relationships • Created and delivered disease state and educational presentations to a various audiences including medical peer-to-peers • Collaborated cross-functionally with diverse stakeholders in the Medical Affairs department as a scientific resource for diabetes portfolio • Critically reviewed all advertising and published materials for medical accuracy and appropriateness for brand support • Co-authored Health Economics and Outcomes Research manuscript on unmet needs in diabetic dyslipidemic patients • Led ad-hoc committee of legal, regulatory and medical information departments to create and implement Daiichi Sankyo, Inc. Contact Cards • Managed external vendor companies on various projects through consistent communication of deadlines and explicit directions regarding production • Served as primary preceptor for a doctor of pharmacy candidates from Rutgers University • Developed and reviewed medical letters to be disseminated to health care professionals in response to unsolicited requests • Led planning of seminar for over 80 post-doctoral fellows and company stakeholders

Campus Activites Chairwoman

• 2007 - 2008

• Coordinated creative social, educational programming for the University • Oversaw a cabinet composed of presidents and vice presidents of each academic class • Managed a $33,000 budget provided by student government association • Contracted with outside vendors for participation in events • Coordinated creative social, educational programming for the University • Oversaw a cabinet composed of presidents and vice presidents of each academic class • Managed a $33,000 budget provided by student government association • Contracted with outside vendors for participation in events