Marketing Specialist

• Dec 2021 - Present

Marketing Specialist

• Nov 2017 - Jul 2021

Develop, implement, and track marketing programs such as email, social media, and paid campaigns Collaborate with other internal teams to develop and monitor strategic marketing initiatives Analyze and report on the performance and efficiency of campaigns Working with the team to set the right KPIs and met the best ROI Optimizing landing pages for search engines Performing ongoing keyword research including discovery and expansion of keyword opportunities Researching and implementing content recommendations for organic SEO success Research and analyze competitors advertising behavior

Purchase Specialist

• Jan 2013 - Mar 2014

Research for best vendors Compare and evaluate offers from suppliers Negotiate contract terms of agreement and pricing Track orders and ensure timely delivery Review quality of purchased products Enter order details Maintain updated records of purchased products, delivery information and invoices. Prepare reports on purchases, including cost analyses. Coordinate with warehouse staff to ensure proper storage Research for best vendors Compare and evaluate offers from suppliers Negotiate contract terms of agreement and pricing Track orders and ensure timely delivery Review quality of purchased products Enter order details Maintain updated records of purchased products, delivery information and invoices. Prepare reports on purchases, including cost analyses. Coordinate with warehouse staff to ensure proper storage

Customer Service Agent

• Jan 2012 - Dec 2012

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Acknowledging and resolving customer complaints. Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Acknowledging and resolving customer complaints. Ensure customer satisfaction and provide professional customer support.