Experience

Retronix Semiconductor

• United Kingdom
• Semiconductor Manufacturing
• 100 - 200 Employee

• European Service Manager

  • May 2021 - Present

  Responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget. Plan and designate project resources, prepare budgets, monitor progress and coordinate with client demand. Provide customers support,perform system repairs and oversee periodic inspection processes. Recommend new technologies to improve system performance and reliability. Perform system failure analysis and provide corrective actions. Respond to customer queries and… Show more Responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget. Plan and designate project resources, prepare budgets, monitor progress and coordinate with client demand. Provide customers support,perform system repairs and oversee periodic inspection processes. Recommend new technologies to improve system performance and reliability. Perform system failure analysis and provide corrective actions. Respond to customer queries and concerns in a timely fashion.Prepare customers requirements, technical specifications, Maintain procedure and specification. Schedule engineering meetings to discuss about new ideas, issues and project status. Installs, commissions and perform modifications or retrofits as needed Troubleshoots, diagnoses, and calibrates products via telephone or at customers site. Provides training for customers and others in the effective operation, calibration, and maintenance of products. Maintains accurate records and issue complete and timely reports on equipment operations. Accumulates histories of equipment performance, Maintains contact with Field Service Coordinator to facilitate effective scheduling Performs other duties as assigned. Show less Responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget. Plan and designate project resources, prepare budgets, monitor progress and coordinate with client demand. Provide customers support,perform system repairs and oversee periodic inspection processes. Recommend new technologies to improve system performance and reliability. Perform system failure analysis and provide corrective actions. Respond to customer queries and… Show more Responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget. Plan and designate project resources, prepare budgets, monitor progress and coordinate with client demand. Provide customers support,perform system repairs and oversee periodic inspection processes. Recommend new technologies to improve system performance and reliability. Perform system failure analysis and provide corrective actions. Respond to customer queries and concerns in a timely fashion.Prepare customers requirements, technical specifications, Maintain procedure and specification. Schedule engineering meetings to discuss about new ideas, issues and project status. Installs, commissions and perform modifications or retrofits as needed Troubleshoots, diagnoses, and calibrates products via telephone or at customers site. Provides training for customers and others in the effective operation, calibration, and maintenance of products. Maintains accurate records and issue complete and timely reports on equipment operations. Accumulates histories of equipment performance, Maintains contact with Field Service Coordinator to facilitate effective scheduling Performs other duties as assigned. Show less



Plasma-Therm

• United States
• Semiconductors
• 100 - 200 Employee

• Senior Customer Service Engineer

  • Jun 2018 - May 2021

  VERSALINE, VERSALOCK, ALTATECH, ODYSSEY HDRF, KOBUS, CORIAL, LAPECVD, CVD and ETCH System tool set 200mm. Installs, commissions, and maintains products at user’s site. Perform modifications or retrofits as needed Troubleshoots, diagnoses, and calibrates products via telephone or at user’s site Provides training for customers and others in the effective operation, calibration, and maintenance of products.Brooks and Hine robotics installation, programming, wafer size conversion and robot… Show more VERSALINE, VERSALOCK, ALTATECH, ODYSSEY HDRF, KOBUS, CORIAL, LAPECVD, CVD and ETCH System tool set 200mm. Installs, commissions, and maintains products at user’s site. Perform modifications or retrofits as needed Troubleshoots, diagnoses, and calibrates products via telephone or at user’s site Provides training for customers and others in the effective operation, calibration, and maintenance of products.Brooks and Hine robotics installation, programming, wafer size conversion and robot maintenance. Very familiar with Brook’s products load port interface systems. Maintains accurate records and issue complete and timely reports on equipment operations. Provides support to the factory and trade shows as required Accumulates histories of equipment performance, commercial relationships, and commercial opportunities Maintains contact with Field Service Coordinator to facilitate effective scheduling Performs other duties as assigned. Customers: Facebook Ireland, Plessey Plymouth UK, Qualcomm Singapore, Qualcomm Germany WIKA Frankfurt, Soitec Grenoble, IMEC Belgium, Transcom Taiwan, CEA Aledia Grenoble, IMTEK – Department of Microsystems Engineering Freiburg Germany, Scottish Microelectronics Centre, University of Edinburgh, Fraunhoffer IZM Berlin Fraunhoffer IZM Munich, Infineon Munich, Disco Europe Munich. Show less VERSALINE, VERSALOCK, ALTATECH, ODYSSEY HDRF, KOBUS, CORIAL, LAPECVD, CVD and ETCH System tool set 200mm. Installs, commissions, and maintains products at user’s site. Perform modifications or retrofits as needed Troubleshoots, diagnoses, and calibrates products via telephone or at user’s site Provides training for customers and others in the effective operation, calibration, and maintenance of products.Brooks and Hine robotics installation, programming, wafer size conversion and robot… Show more VERSALINE, VERSALOCK, ALTATECH, ODYSSEY HDRF, KOBUS, CORIAL, LAPECVD, CVD and ETCH System tool set 200mm. Installs, commissions, and maintains products at user’s site. Perform modifications or retrofits as needed Troubleshoots, diagnoses, and calibrates products via telephone or at user’s site Provides training for customers and others in the effective operation, calibration, and maintenance of products.Brooks and Hine robotics installation, programming, wafer size conversion and robot maintenance. Very familiar with Brook’s products load port interface systems. Maintains accurate records and issue complete and timely reports on equipment operations. Provides support to the factory and trade shows as required Accumulates histories of equipment performance, commercial relationships, and commercial opportunities Maintains contact with Field Service Coordinator to facilitate effective scheduling Performs other duties as assigned. Customers: Facebook Ireland, Plessey Plymouth UK, Qualcomm Singapore, Qualcomm Germany WIKA Frankfurt, Soitec Grenoble, IMEC Belgium, Transcom Taiwan, CEA Aledia Grenoble, IMTEK – Department of Microsystems Engineering Freiburg Germany, Scottish Microelectronics Centre, University of Edinburgh, Fraunhoffer IZM Berlin Fraunhoffer IZM Munich, Infineon Munich, Disco Europe Munich. Show less



Retronix Semiconductor

• United Kingdom
• Semiconductor Manufacturing
• 100 - 200 Employee

• Senior Customer Service Engineer

  • Feb 2014 - Jun 2018

  Paris Area-France,Regensburg- Germany Salzburg -Austria,Manchester UK, Position:Senior Customer Service Engineer-AMAT P5k,Centura,Endura System Expert Toolsets: AMAT P5000, CENTURA, ENDURA PVD.PRODUCER CVD,PVD,ETCH 200mm TEL -TACTRAS TELIUS 300mm Etch System. SEMITOOL, SST, SAT, SRD MATTSON Aspen II Ash & CVD Systems TEGAL 901A TEL -TACTRAS TELIUS 300mm Etch System. Install and relocate equipment,conduct associated start-up of new installed systems.Perform field… Show more Paris Area-France,Regensburg- Germany Salzburg -Austria,Manchester UK, Position:Senior Customer Service Engineer-AMAT P5k,Centura,Endura System Expert Toolsets: AMAT P5000, CENTURA, ENDURA PVD.PRODUCER CVD,PVD,ETCH 200mm TEL -TACTRAS TELIUS 300mm Etch System. SEMITOOL, SST, SAT, SRD MATTSON Aspen II Ash & CVD Systems TEGAL 901A TEL -TACTRAS TELIUS 300mm Etch System. Install and relocate equipment,conduct associated start-up of new installed systems.Perform field modification and updates software. Support and provide best performance of semiconductor manufacturing equipment wafer fabrication process areas with high speed manufacturing equipment and wafer production line. Integrated planning of customer needs and pro-active involvement to reduce machine down occurrences. Escalation.Repair of sophisticated electro - mechanical and electronic wafer fabrication production equipment with vacuum process chambers and best performance.Hands-on support, troubleshooting process, hardware software problems.Support projects with specific attention to installation, conversion and upgrades. Installation of OEM semiconductors re-manufacturing/refurbished equipment, Troubleshooting of complex computer controlled automated semiconductors equipment, power supplies, RF generators, Magnets, Chillers, Heat exchange's. Troubleshooting to the board or component, PLC, sensors, solenoids, computers, cabling, wire harnesses, optical. Mechanical troubleshooting of robotized automated equipment equipped with pneumatic valves, flow meters, pumps, automated handling, exhaust systems, safety interlocks. Training of employees in safety, preventative maintenance procedures and troubleshooting techniques. Wrote new and improved existing PM procedures, Remote support customer technical requests and support global field service. Show less Paris Area-France,Regensburg- Germany Salzburg -Austria,Manchester UK, Position:Senior Customer Service Engineer-AMAT P5k,Centura,Endura System Expert Toolsets: AMAT P5000, CENTURA, ENDURA PVD.PRODUCER CVD,PVD,ETCH 200mm TEL -TACTRAS TELIUS 300mm Etch System. SEMITOOL, SST, SAT, SRD MATTSON Aspen II Ash & CVD Systems TEGAL 901A TEL -TACTRAS TELIUS 300mm Etch System. Install and relocate equipment,conduct associated start-up of new installed systems.Perform field… Show more Paris Area-France,Regensburg- Germany Salzburg -Austria,Manchester UK, Position:Senior Customer Service Engineer-AMAT P5k,Centura,Endura System Expert Toolsets: AMAT P5000, CENTURA, ENDURA PVD.PRODUCER CVD,PVD,ETCH 200mm TEL -TACTRAS TELIUS 300mm Etch System. SEMITOOL, SST, SAT, SRD MATTSON Aspen II Ash & CVD Systems TEGAL 901A TEL -TACTRAS TELIUS 300mm Etch System. Install and relocate equipment,conduct associated start-up of new installed systems.Perform field modification and updates software. Support and provide best performance of semiconductor manufacturing equipment wafer fabrication process areas with high speed manufacturing equipment and wafer production line. Integrated planning of customer needs and pro-active involvement to reduce machine down occurrences. Escalation.Repair of sophisticated electro - mechanical and electronic wafer fabrication production equipment with vacuum process chambers and best performance.Hands-on support, troubleshooting process, hardware software problems.Support projects with specific attention to installation, conversion and upgrades. Installation of OEM semiconductors re-manufacturing/refurbished equipment, Troubleshooting of complex computer controlled automated semiconductors equipment, power supplies, RF generators, Magnets, Chillers, Heat exchange's. Troubleshooting to the board or component, PLC, sensors, solenoids, computers, cabling, wire harnesses, optical. Mechanical troubleshooting of robotized automated equipment equipped with pneumatic valves, flow meters, pumps, automated handling, exhaust systems, safety interlocks. Training of employees in safety, preventative maintenance procedures and troubleshooting techniques. Wrote new and improved existing PM procedures, Remote support customer technical requests and support global field service. Show less



X-FAB

• Germany
• Semiconductors
• 700 & Above Employee

• Senior Customer Service Engineer

  • Oct 2009 - Feb 2014

  Position:Senior Customer Service Engineer- AMAT P5k,Centura,Endura System Expert Clean room standard: ISO 1 Cleanroom Standards-high experience working in a Cleanroom environment Toolsets: AMAT P5000, CENTURA CVD, Etch, ENDURA PVD SEMITOOL, SST, SAT, CENTILLIO, SRD MATTSON Aspen II Ash & CVD Systems TEGAL 901ACS /903ACS Hands-on support, repairing and troubleshooting process, hardware software problems. On-site service contract support for semiconductor manufacturing… Show more Position:Senior Customer Service Engineer- AMAT P5k,Centura,Endura System Expert Clean room standard: ISO 1 Cleanroom Standards-high experience working in a Cleanroom environment Toolsets: AMAT P5000, CENTURA CVD, Etch, ENDURA PVD SEMITOOL, SST, SAT, CENTILLIO, SRD MATTSON Aspen II Ash & CVD Systems TEGAL 901ACS /903ACS Hands-on support, repairing and troubleshooting process, hardware software problems. On-site service contract support for semiconductor manufacturing equipment at customer fabrication sites. Supported installation, start-up and corrective and preventive maintenance of Applied Common Platform systems and 200mm Etch MXP -CVD systems.Order and replace defective units, components, or parts. Troubleshoot equipment problems and conduct diagnostic procedures to isolate the root cause and correct the issue, to minimize downtime or system and eliminate equipment malfunctions. Identify corrective actions,escalate issues for prompt resolution. Respond to emergency calls as required.Maintain daily records and field service reports. Demonstrated excellent communication skills dealing with international multilingual working teams. Show less Position:Senior Customer Service Engineer- AMAT P5k,Centura,Endura System Expert Clean room standard: ISO 1 Cleanroom Standards-high experience working in a Cleanroom environment Toolsets: AMAT P5000, CENTURA CVD, Etch, ENDURA PVD SEMITOOL, SST, SAT, CENTILLIO, SRD MATTSON Aspen II Ash & CVD Systems TEGAL 901ACS /903ACS Hands-on support, repairing and troubleshooting process, hardware software problems. On-site service contract support for semiconductor manufacturing… Show more Position:Senior Customer Service Engineer- AMAT P5k,Centura,Endura System Expert Clean room standard: ISO 1 Cleanroom Standards-high experience working in a Cleanroom environment Toolsets: AMAT P5000, CENTURA CVD, Etch, ENDURA PVD SEMITOOL, SST, SAT, CENTILLIO, SRD MATTSON Aspen II Ash & CVD Systems TEGAL 901ACS /903ACS Hands-on support, repairing and troubleshooting process, hardware software problems. On-site service contract support for semiconductor manufacturing equipment at customer fabrication sites. Supported installation, start-up and corrective and preventive maintenance of Applied Common Platform systems and 200mm Etch MXP -CVD systems.Order and replace defective units, components, or parts. Troubleshoot equipment problems and conduct diagnostic procedures to isolate the root cause and correct the issue, to minimize downtime or system and eliminate equipment malfunctions. Identify corrective actions,escalate issues for prompt resolution. Respond to emergency calls as required.Maintain daily records and field service reports. Demonstrated excellent communication skills dealing with international multilingual working teams. Show less



Intel Corporation

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Equipment Manufacturing Engineer

  • Feb 2003 - Aug 2009

  Position: MT-Equipment engineer Toolsets: AMAT P5000, CENTURA, ENDURA CVD,PVD,ETCH Repairing and troubleshooting process, hardware software problems. Supported installation, start-up and corrective and preventive maintenance of Applied Common Platform systems and 200mm Etch MXP,MXP+ -CVD systems. Equipment subsystems include: Electrical, Electronic, Electro-Mechanical, Robotic, RF, Magnets, Microwave, Pneumatic, Mechanical, Optical, Laser, High Vacuum and Gas and Liquid Source… Show more Position: MT-Equipment engineer Toolsets: AMAT P5000, CENTURA, ENDURA CVD,PVD,ETCH Repairing and troubleshooting process, hardware software problems. Supported installation, start-up and corrective and preventive maintenance of Applied Common Platform systems and 200mm Etch MXP,MXP+ -CVD systems. Equipment subsystems include: Electrical, Electronic, Electro-Mechanical, Robotic, RF, Magnets, Microwave, Pneumatic, Mechanical, Optical, Laser, High Vacuum and Gas and Liquid Source Delivery systems. Demonstrated excellent communication skills dealing with international multilingual working teams. System Inc.: Electrical AC 230/380V DC 48V, 24V, +15V,-15V, Electronics, Pneumatics, Gas delivery system, Vacuum system, Mechanical, Wafer handling system Inc. Robot system. Use safety lockout/tag out. Good test wafer support.CVD-Etch systems, troubleshooting, calibration and full IQ qualification of tools. SUBFAB-SUPPORT SYSTEM: Support system maintenance Inc. Heat exchanger, RF generator, Ozone generators, Mini controller. Daily maintenance record in logbook tolls date base. Show less Position: MT-Equipment engineer Toolsets: AMAT P5000, CENTURA, ENDURA CVD,PVD,ETCH Repairing and troubleshooting process, hardware software problems. Supported installation, start-up and corrective and preventive maintenance of Applied Common Platform systems and 200mm Etch MXP,MXP+ -CVD systems. Equipment subsystems include: Electrical, Electronic, Electro-Mechanical, Robotic, RF, Magnets, Microwave, Pneumatic, Mechanical, Optical, Laser, High Vacuum and Gas and Liquid Source… Show more Position: MT-Equipment engineer Toolsets: AMAT P5000, CENTURA, ENDURA CVD,PVD,ETCH Repairing and troubleshooting process, hardware software problems. Supported installation, start-up and corrective and preventive maintenance of Applied Common Platform systems and 200mm Etch MXP,MXP+ -CVD systems. Equipment subsystems include: Electrical, Electronic, Electro-Mechanical, Robotic, RF, Magnets, Microwave, Pneumatic, Mechanical, Optical, Laser, High Vacuum and Gas and Liquid Source Delivery systems. Demonstrated excellent communication skills dealing with international multilingual working teams. System Inc.: Electrical AC 230/380V DC 48V, 24V, +15V,-15V, Electronics, Pneumatics, Gas delivery system, Vacuum system, Mechanical, Wafer handling system Inc. Robot system. Use safety lockout/tag out. Good test wafer support.CVD-Etch systems, troubleshooting, calibration and full IQ qualification of tools. SUBFAB-SUPPORT SYSTEM: Support system maintenance Inc. Heat exchanger, RF generator, Ozone generators, Mini controller. Daily maintenance record in logbook tolls date base. Show less



Allied Automation, Inc.

• United States
• Industrial Automation
• 1 - 100 Employee

• Senior Engineering Technician

  • Aug 2001 - Jan 2003

  Position:Senior Engineering Technician Extensive experience - working on complex Robotic projects combine expertise in Mechanical Design,Electrical,Electronics,Pneumatics control,PLC Siemens,Alan Bradly-automation control systems and production line.Full testing upgraded production line equipment and delivery on the time to huge range of customers- ABB robotics,HP Leixlip Ireland,Trulife,Celestica,Festo,Nypro, Alcatel Lucent,Vistakon,Thermo KIng,Hollister, Completed full SolidWorks® 3D… Show more Position:Senior Engineering Technician Extensive experience - working on complex Robotic projects combine expertise in Mechanical Design,Electrical,Electronics,Pneumatics control,PLC Siemens,Alan Bradly-automation control systems and production line.Full testing upgraded production line equipment and delivery on the time to huge range of customers- ABB robotics,HP Leixlip Ireland,Trulife,Celestica,Festo,Nypro, Alcatel Lucent,Vistakon,Thermo KIng,Hollister, Completed full SolidWorks® 3D CAD mechanical design software training . Calibration experience ABB Robotics systems experience Automation systems Packaging equipment, Pumps, Troubleshooting/repair of Low Voltage Electrical Systems, Troubleshooting / repair of Mechanical systems Experience on Magnetic drive Electronic fault-finding to Card -PCB level Part of Automation Team with highest safety and industry standards, highly automated production process -state of the art technologies such as injection molding, robotics, vision systems, Field service suport on the customers site or phone technical suport. Show less Position:Senior Engineering Technician Extensive experience - working on complex Robotic projects combine expertise in Mechanical Design,Electrical,Electronics,Pneumatics control,PLC Siemens,Alan Bradly-automation control systems and production line.Full testing upgraded production line equipment and delivery on the time to huge range of customers- ABB robotics,HP Leixlip Ireland,Trulife,Celestica,Festo,Nypro, Alcatel Lucent,Vistakon,Thermo KIng,Hollister, Completed full SolidWorks® 3D… Show more Position:Senior Engineering Technician Extensive experience - working on complex Robotic projects combine expertise in Mechanical Design,Electrical,Electronics,Pneumatics control,PLC Siemens,Alan Bradly-automation control systems and production line.Full testing upgraded production line equipment and delivery on the time to huge range of customers- ABB robotics,HP Leixlip Ireland,Trulife,Celestica,Festo,Nypro, Alcatel Lucent,Vistakon,Thermo KIng,Hollister, Completed full SolidWorks® 3D CAD mechanical design software training . Calibration experience ABB Robotics systems experience Automation systems Packaging equipment, Pumps, Troubleshooting/repair of Low Voltage Electrical Systems, Troubleshooting / repair of Mechanical systems Experience on Magnetic drive Electronic fault-finding to Card -PCB level Part of Automation Team with highest safety and industry standards, highly automated production process -state of the art technologies such as injection molding, robotics, vision systems, Field service suport on the customers site or phone technical suport. Show less



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Equipment Maintenance Technician

  • Sep 2000 - May 2001

  Position:Equipment Maintenance Technician Clean room -complex and high tech printer catriges production line,Daily maintenance, mechanical,electrical,electronic,pneumatic repair.Programing and updated PLC control systems inc.Siemens and Alan Bradly.Software upgrades and modifications.Planned and Unplanned Maintenance activities,Troubleshooting / Root cause Analysis. Position:Equipment Maintenance Technician Clean room -complex and high tech printer catriges production line,Daily maintenance, mechanical,electrical,electronic,pneumatic repair.Programing and updated PLC control systems inc.Siemens and Alan Bradly.Software upgrades and modifications.Planned and Unplanned Maintenance activities,Troubleshooting / Root cause Analysis.