Experience

JON'S Steel & Design Associates

• Bangladesh
• Civil Engineering
• 1 - 100 Employee

• System Engineer & IT Admin

  • Nov 2023 - Present

  Dhaka, Bangladesh I'm a versatile System Engineer and IT Admin at JON'S Steel company, specializing in custom NAS setup, VPN implementation, system administration, website management, SEO strategies, digital marketing consulting, staffing, and collaborative planning with the CEO. Mail server configuration, if needed, is also within my expertise. Responsibilities: Custom NAS setup for efficient data storage and accessibility. VPN implementation for secure home office connectivity. System… Show more I'm a versatile System Engineer and IT Admin at JON'S Steel company, specializing in custom NAS setup, VPN implementation, system administration, website management, SEO strategies, digital marketing consulting, staffing, and collaborative planning with the CEO. Mail server configuration, if needed, is also within my expertise. Responsibilities: Custom NAS setup for efficient data storage and accessibility. VPN implementation for secure home office connectivity. System administration for streamlined operations and configurations. Website management for user-centric and engaging online presence. Implementing SEO techniques for increased online visibility. Consulting on digital marketing strategies for company growth. Strategic staffing planning and recruitment for a skilled IT team. Optional mail server configuration for reliable communication services. Achievements: Deployed custom NAS solutions for efficient data management. Implemented secure VPNs for seamless remote connectivity. Managed websites effectively, boosting user engagement. Expertise: Custom NAS Setup: Optimized data storage solutions. VPN Implementation: Secure remote connectivity. System Administration: Configuring smooth operations. Website Management: User-engaging web presence. SEO Implementation: Enhanced online visibility. Digital Marketing Consulting: Growth-oriented strategies. Recruitment & Staffing Planning: Building skilled IT teams. Mail Server Configuration: Reliable communication services (if needed). Conclusion: As a System Engineer and IT Admin, I specialize in custom NAS setups, VPN implementations, system administration, website management, SEO strategies, digital marketing consulting, staffing, and optional mail server configurations, contributing to JON'S Steel company's technological advancement and growth.

• System Specialist & Web Developer

  • Jul 2022 - Nov 2023

  Dhaka, Bangladesh I am a versatile professional at JON'S Steel company, specializing in IT support, hardware maintenance, local networking, WordPress website development, custom Synology NAS server configuration, and VPN implementation for home office setups. Responsibilities: Providing robust IT support, resolving hardware/software issues, and maintaining security protocols. Installing and updating operating systems for optimal performance. Diagnosing and repairing hardware malfunctions… Show more I am a versatile professional at JON'S Steel company, specializing in IT support, hardware maintenance, local networking, WordPress website development, custom Synology NAS server configuration, and VPN implementation for home office setups. Responsibilities: Providing robust IT support, resolving hardware/software issues, and maintaining security protocols. Installing and updating operating systems for optimal performance. Diagnosing and repairing hardware malfunctions promptly. Managing local networks and configuring custom Synology NAS servers for centralized data storage. Designing dynamic WordPress websites to enhance online presence. Implementing secure VPN solutions for efficient remote access to company networks. Achievements: Enhanced network infrastructure, increasing data transfer speeds by 30%. Developed impactful WordPress websites, contributing to a 25% rise in online inquiries and sales. Configured custom Synology NAS servers, streamlining data management. Established secure VPN solutions, enabling efficient home office setups. Technologies Used: Operating Systems: Windows, Linux Hardware: Troubleshooting, Synology NAS servers Networking: LAN setup, VPN implementation Web Development: WordPress, HTML, CSS, JavaScript Conclusion: In my role as a System Specialist and Web Developer, with expertise in Synology NAS setup and VPN implementation, I've significantly improved IT infrastructure, online presence, and remote access capabilities at JON'S Steel company, fostering efficiency and data management.

• System Specialist - IT Support & Infrastructure Management

  • Nov 2021 - Jun 2022

  Dhaka, Bangladesh As a dedicated System Specialist at JON'S Steel company, I excel in providing comprehensive IT support, managing system installations, conducting hardware repairs, and optimizing local networking infrastructure to ensure seamless operations. Responsibilities: Delivering robust IT support, swiftly resolving hardware/software issues, and maintaining stringent security protocols. Expertly installing and maintaining operating systems, ensuring consistent performance through regular… Show more As a dedicated System Specialist at JON'S Steel company, I excel in providing comprehensive IT support, managing system installations, conducting hardware repairs, and optimizing local networking infrastructure to ensure seamless operations. Responsibilities: Delivering robust IT support, swiftly resolving hardware/software issues, and maintaining stringent security protocols. Expertly installing and maintaining operating systems, ensuring consistent performance through regular updates and optimizations. Efficiently diagnosing and repairing hardware malfunctions, minimizing operational downtime. Establishing and managing local networks, enhancing communication efficiency, and data sharing capabilities within the company. Achievements: Optimized local network infrastructure, resulting in a 30% increase in data transfer speeds and improved overall connectivity. Technologies Utilized: Operating Systems: Windows, NAS Hardware: Troubleshooting and maintenance of desktops, laptops, servers Networking: LAN setup, configuration, and maintenance Conclusion: In my role as a System Specialist, I've been instrumental in ensuring the smooth functioning of IT systems and infrastructure at JON'S Steel company, leading to tangible improvements in network efficiency and overall operations.



Shamim Enterprise

• India
• Retail
• 1 - 100 Employee

• Computer Operator

  • Mar 2018 - Present

  House 14, Road 06, Block Kha, PC Culture Housing Society, Shekhertek, Adabor, Dhaka-1207 As the Senior Computer Operator & Technical Services Manager at Shamim Enterprise, I efficiently managed a spectrum of technical operations ensuring seamless computer functionality and exceptional customer service. Computer Operations Mastery: Proficiently managed computer systems, resolving technical issues promptly. Customer Management: Provided excellent service, ensuring a positive user experience even under pressure. Training and Mentorship: Successfully trained a team member,… Show more As the Senior Computer Operator & Technical Services Manager at Shamim Enterprise, I efficiently managed a spectrum of technical operations ensuring seamless computer functionality and exceptional customer service. Computer Operations Mastery: Proficiently managed computer systems, resolving technical issues promptly. Customer Management: Provided excellent service, ensuring a positive user experience even under pressure. Training and Mentorship: Successfully trained a team member, fostering their growth as a skilled Computer Operator. Data Entry & Composition: Accurately handled data entry and document composition as required. Technical Troubleshooting: Diagnosed and resolved technical problems across various devices efficiently. Repair & Maintenance: Conducted repairs and maintenance for computers and printers, ensuring continuous functionality. Shop Technical Management: Oversaw technical aspects including photocopying, spiral binding, and mobile financial transactions (Bkash, Rocket, Nagad). Customer Service Excellence: Provided outstanding service, ensuring prompt resolution of customer concerns. Optional Responsibilities: Shop Management: Efficiently managed shop technical aspects for smooth operations. Diverse Services Handling: Facilitated services such as photocopying, spiral binding, and managed mobile financial transactions (Bkash, Rocket, Nagad) for enhanced customer experience. Skills Demonstrated: Exceptional computer operations and troubleshooting skills Strong leadership and mentorship abilities Proficiency in customer service and technical support Data entry and document composition expertise In this role, I prioritized technical efficiency while delivering exceptional customer service. Through effective leadership and technical prowess, I significantly contributed to enhancing operational efficiency and customer satisfaction within the organization. Show less



Upwork

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Web Developer

  • Aug 2017 - Present

  Bangladesh WordPress, Responsive Web Design, WP Theme Development/Customization/Optimization, SERVER management (Nginx/Apache/Litespeed Web server/others), GCP, AWS, Shopify, Bigshop, OpenCart, etc., Bug Fix, Basic SEO, Analysis, Marketing with Social, Email Template/Signature, Database, MailChimp, and Social Marketing, etc.



Fiverr

• India
• Venture Capital and Private Equity Principals

• Web Developer

  • Feb 2017 - Present

  Bangladesh WordPress, Responsive Web Design, WP Theme Development/Customization/Optimization, SERVER management (Nginx/Apache/Litespeed Web server/others), GCP, AWS, Shopify, Bigshop, OpenCart, etc., Bug Fix, Basic SEO, Analysis, Marketing with Social, Email Template/Signature, Database, MailChimp, and Social Marketing, etc. https://fiverr.com/asifulmamun



Global Sources BD

• Web Developer

  • Sep 2023 - Oct 2023

  Dhaka, Bangladesh Resigned due to relocation to Cox's Bazar. Responsible for maintaining the company's website. However, despite my role, I was not given access to develop the existing website. Instead, I was assigned unrelated tasks such as creating document profiles and data entry, which were not part of my responsibilities, impacting my overall experience at the company. www.globalsources.com.bd



TAFTISH TELECOM

• Computer Operator

  • Nov 2017 - Feb 2018

  Kishorganj, Dhaka, Bangladesh Compose/Data Entry, Manage customers, print images documents, etc.



MITALI COMPUTER

• Computer Operator

  • Jun 2017 - Oct 2017

  Kishorganj, Dhaka, Bangladesh Compose/Data Entry, Manage customers, Print images and documents, etc.