Experience

Virikson Holidays
• United Kingdom
• Travel Arrangements
• 1 - 100 Employee
• Operations Manager

  • Jun 2023 - Present


(MILVIK) BIMA Pakistan

• Pakistan
• Consumer Services
• 100 - 200 Employee

• Assistant Manager

  • Feb 2022 - Aug 2022

  Prepares new sales representatives by conducting orientation to sales process, develops individual coaching plans, provides resources and assistance, and schedules orientation drive-a longs with senior representatives.Conducts exercise sessions for new and current sales employees.Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.Coordinates with other sales trainers and sales managers.Structures training plans to meet financial objectives.Hires and onboards new sales trainees. Show less

• Assistant Manager

  • Feb 2022 - Aug 2022

• Unemployed

  • Feb 2022 - Aug 2022



Ufone

• New Zealand
• Telecommunications
• 1 - 100 Employee

• Senior Executive Customer Operations

  • Jan 2010 - Dec 2021

  To manage and supervise team to meet team based KPIs, adherence, office decorum, keep them updated about current/updates and procedures, to monitor and coach for performance improvement, interaction with internal and external customers in an efficient and professional manner. Also work on business applications development to make processes smooth. To manage and supervise team to meet team based KPIs, adherence, office decorum, keep them updated about current/updates and procedures, to monitor and coach for performance improvement, interaction with internal and external customers in an efficient and professional manner. Also work on business applications development to make processes smooth.


Mobile Zone (Pvt) Ltd.
• Telecommunications
• 1 - 100 Employee
• Training and Quality Supervisor

  • Nov 2006 - Dec 2009