Experience

Enser Communications

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Customer Care Associate

  • Dec 2022 - Present



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jul 2022 - Dec 2022

  Proven customer support experience or experience as a Client Service Representative • Manage large amounts of incoming phone calls. • Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. • Provide accurate, valid and complete information by using the right methods tools. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Keep records of customer interactions, process customer accounts and file documents. • Take the extra mile to engage customers Show less



Diemme cucine

• Dubai, United Arab Emirates

• Digital Marketing Executive

  • Feb 2022 - Jul 2022



Digital Sandip Academy

• India
• Education Administration Programs
• 200 - 300 Employee

• Digital Marketing Intern

  • Jul 2021 - Mar 2022



Vedantu

• India
• E-learning
• 700 & Above Employee

• Academic Counselor

  • Mar 2021 - Jul 2021



Bharat Heavy Electrical Ltd Bhopal

• Machinery Manufacturing
• 400 - 500 Employee

• 1 year Apprentice as a welder

  • Aug 2018 - Aug 2019