Senior Network Engineer

• Dec 2022 - Present

Network Administrator

• Sep 2013 - Feb 2023

Managing the LAN & WAN over 400 nodes at different locations in Pakistan Head Office(Islamabad),Karachi,Lahore and Peshware and also Leading Infrastructure Team in Pakistan. Solving the problems related to Networks, Hardware & give technical support to the clients and performing different operations as: •Oversees the day-to-day administration of all network components including hardware, software and services including Cisco Routers, Cisco Switches,ZTE Switches ,Fortinet Firewalls, Windows Server 2008 different roles and features, provisioning and troubleshooting telecom provider services. • Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Interact and negotiate with vendors, outsourcers, ISP’s and contractors to secure network products and services. •Supervise IT Service desk team, functions and ensure that IT support to all staff is being provided according to agreed levels and within agreed defined time frame in remote locations as well. •Configuring and troubleshoot Cisco routers, Multilayer switches Configure and troubleshoot routing protocols and inter VLAN routing. •Installation configuration RAID different level on Dell power edge and HP Proliant series effiecntly. • Configuration of DHCP, DNS, IIS(Web Server), Print Servers, security monitoring Systems DVRS and Installation and configuration of printers and scanners over Network. • Using VMware esxi to create virtual machines and MS SQL data base installation and backup responsibilities. • Maintain, upgrade or enhance existing systems and applications including troubleshooting; and provide continuing user support including keeping stocks of spare parts and equipment to support the repair and maintenance of Information Technology and Telecommunications equipment; •Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices. Show less

TAC Engineer

• Apr 2013 - Sep 2013

• Provided Technical Support For Global IT infrastructure and Providing online remote support to international offices including offices in Houston, Denver(USA), Dubai, Calgary(Canada),Malaysia. • Level of expertise with LAN network administration, Cisco LAN switching, routing protocols (RIP, EIGRP,OSPF) • Experience with Windows 2008 servers, Active Directory, DHCP, DNS, FTP management, design and implementation. • Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to higher level in accordance with escalation processes. • Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable timeframe. • Support the following technologies: Microsoft Messaging and client – (Outlook Configuration and Troubleshooting)(Microsoft LYNC Installation and support)(Client VPN ) • Desktops, laptops, IPhones, printers, networked copiers, NIC’s, basic LAN/WAN connectivity and others as assigned Show less

Assistant Network Engineer

• May 2010 - Apr 2012

Provide planning, design and technical support for Local Area Network (LAN) infrastructure components, applications and related inter networking services for more then 100 clients in work group environment. Hands on configuration and implementation of Vlan,Trunking,Vtp modes,Port security on Cisco switches and up gradation of Cisco ios as well. Responsible for managing Sysmentic Endpoint Protection Manager for more then 100 clients in work group sceniro. Recommend,purchase, install, maintain, and troubleshoot LAN hardware and software elements, including file servers, wireless and wired networks, workstations,servers, application software. Coordinate or initiate troubleshooting and corrective action to resolve network or component malfunctions. Maintain records, documentation, and change history files on locations and networks assigned. Configure & install LAN work station software. Diagnose & trouble shoot application conflicts or anomalies, down load updates & apply necessary patches. Research & resolve technical issues related to LAN peripherals, e.g. printers, scanners, DVD burner/players. Troubleshoot & repair/replace computer hardware components. Install & configure hardware upgrades such as RAM & additional drives. Assist in the monitoring & maintenance of all LAN equipment to ensure optimal performance, including hardware & software upgrades as needed and Taking regular backups. Prioritize tasks and workload with minimal supervision. Provided support in resolving network problems either directly on site or via telephone. Show less

IT Support Officer

• Mar 2010 - Jun 2011

Windows / System / Network support. Investigate user problems, identify their source, determine possible solutions, test and implement solutions. Install, configure, and maintain laptop(dell series), personal computers, Ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment. Managed a network of more than 200clients in a Domain/Workgroup scenario. Creat delete and manage user accounts in active directory. Responsible for remote maintenance and configuration of OUTLOOK EXPRESS . Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties. Provided support in resolving network problems either directly on site or via telephone. Hands on experience of configuring laptop. Show less