Experience

Fremont Adult and Continuing Education

• United States
• 1 - 100 Employee

• Bankwork$graduate

  • Feb 2023 - Present

  ● 8-week training program for a career in the financial services industry ● Trained on banking products/services, regulations and customer service ● Practiced problem-solving techniques by using active listening, empathy, and offering personalized solutions ● Enhanced customer interactions skills through role-play (including relationship building and overcoming objections) ● 8-week training program for a career in the financial services industry ● Trained on banking products/services, regulations and customer service ● Practiced problem-solving techniques by using active listening, empathy, and offering personalized solutions ● Enhanced customer interactions skills through role-play (including relationship building and overcoming objections)



Thomas Jefferson elementary school

• Burbank

• Teacher Assistant

  • Jan 2018 - Jan 2019

  ● Gained a greater understanding of educational practices and the local community by building relationships with teachers and students ● Provided individual support to students in art classes, organized classroom parties and assisted teachers to ensure student success ● Managed groups during off-site events with special focus on providing a safe, educational, and fun experience ● Gained a greater understanding of educational practices and the local community by building relationships with teachers and students ● Provided individual support to students in art classes, organized classroom parties and assisted teachers to ensure student success ● Managed groups during off-site events with special focus on providing a safe, educational, and fun experience



Fichtner Consulting Engineers Ltd

• United Kingdom
• Services for Renewable Energy
• 300 - 400 Employee

• Electrical Design Engineer

  • Aug 2007 - Mar 2013

  ● Collaborated with diverse teams across the globe across language and cultural barriers with an emphasis on team-work and achieving common goals ● Coordinated between departments with different priorities to ensure that there were no conflicts and projects remained on track ● Used attention to detail to produce engineering designs, system calculation reports, and much more over the course of projects ● Liaised with vendors and customers and the design team to implement solutions ● Recognized as best team player by the head of the department Show less