Experience

Street Contxt

• Canada
• Financial Services
• 1 - 100 Employee

• Customer Success Lead

  • Jun 2021 - Present

• Customer Success Manager

  • Oct 2017 - May 2021



Skillful

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Strategy & Operations Mentee

  • Oct 2021 - Dec 2021

  Skillful is a skills-based mentorship program that teaches top talent the skills and industry fundamentals (SQL, Tableau, etc.) used by Strategy & Ops teams at high-growth tech companies. Over the course of a 6-week experiential learning program, I presented a data-driven, BizOps recommendation for improving the launch of a hypothetical 3-sided marketplace. Skillful is a skills-based mentorship program that teaches top talent the skills and industry fundamentals (SQL, Tableau, etc.) used by Strategy & Ops teams at high-growth tech companies. Over the course of a 6-week experiential learning program, I presented a data-driven, BizOps recommendation for improving the launch of a hypothetical 3-sided marketplace.



Sysomos

• United Kingdom
• Information Services

• Customer Success Manager

  • Dec 2016 - Jul 2017



Clearfit

• Netherlands
• Food and Beverage Manufacturing

• Account Manager

  • Jul 2014 - Dec 2016



McGill University

• Canada
• Higher Education
• 700 & Above Employee

• Social Economy Initiative Intern

  • Jun 2013 - Aug 2013

  − Conducted market research and collaborated with external consultants to create an independent, commercial entity acting as a wholesaler to local businesses− Built an automated order and inventory management database, reducing the ordering procedure time by 30%− Drafted financing proposals targeted towards various government subsidiaries, securing over $200,000 CAD in the process − Conducted market research and collaborated with external consultants to create an independent, commercial entity acting as a wholesaler to local businesses− Built an automated order and inventory management database, reducing the ordering procedure time by 30%− Drafted financing proposals targeted towards various government subsidiaries, securing over $200,000 CAD in the process