Experience

NSDC International Limited

• Non-profit Organizations
• 1 - 100 Employee

• Manager

  • Apr 2023 - Present

  Gorakhpur, Uttar Pradesh, India Our mission is to transform the landscape of skilled professional recruitment on a global scale. With an extensive reach spanning across 25+ countries, we create connections between skilled candidates and global employers. Our platform facilitates a transparent recruitment journey, catering to diverse industries such as Healthcare, Logistics, IT, Engineering, and more.



Learnet Skills Limited

• India
• Professional Training and Coaching
• 200 - 300 Employee

• Senior Operations Officer

  • Dec 2017 - Present

  Lucknow, Uttar Pradesh, India ● Monitoring, Coordination, and Support to the team in meeting goals and deadlines, in order to work in an effective and efficient manner for Center Operations. Handling a team of 18-20 People. ● Collaborate with the cross-functional team to ensure various strategic plans are executed on time. ● Implementing operational strategies to improve the efficiency and productivity of the Center. ● Make a Business plan & analyze the P& L of the Center monthly and yearly basis and also track the… Show more ● Monitoring, Coordination, and Support to the team in meeting goals and deadlines, in order to work in an effective and efficient manner for Center Operations. Handling a team of 18-20 People. ● Collaborate with the cross-functional team to ensure various strategic plans are executed on time. ● Implementing operational strategies to improve the efficiency and productivity of the Center. ● Make a Business plan & analyze the P& L of the Center monthly and yearly basis and also track the predefined targets weekly basis for achieving the organisation's goal. ● Generated Revenue of 1.4 Cr which is the highest in UP & UK in FY 2019-20. ● Managing budgets and resources to ensure efficient use of resources and cost-effectiveness. ● Overseeing the daily operations of the business, including customer service, sales, and marketing. ● Owning the P&L, defined strategic growth plan of new vertical, led projects driving monthly GMV from 0 to 60 Lac in 4 months for Paid courses. ● Diversified new business verticals in the up-skilling category resulting in a 32% increase in the ROI. ● Improved Trainer audit score from 66% to 92% through a constant development program that included live training, assessments, 1 on 1 feedback sessions. Monitoring and evaluating the performance of staff. ● Improved Retention of Trainees from 50% to 85 % by adding CSAT, NPS score, and learning community for upskilling Government Projects. Improved the daily engagement of the users with the platform with a 350% increase. ● Worked with the product team to create a better in-class experience; introduced curriculum checklist that tracks topics to be covered in live class resulting in ~45% higher curriculum adherence. ● Developing and maintaining relationships with key stakeholders, such as government agencies, schools, and universities. Show less



Xpert Conexions (Apolis Group Company)

• India
• Human Resources Services
• 1 - 100 Employee

• Senior Operations Executive Client Relations

  • Nov 2016 - Dec 2017

  Noida Area, India Handling all the queries and updates of Client and resolve the same. Ensuring that background checks are completed for the final applicant as appropriate. Drafting Standard operating procedure (SOP) for the new client Creating daily and monthly MIS. Team management - Coaching and mentoring my team for success. Handling team of 25-30 staff. Meeting expectations of Client in terms of Quality, TAT as per SLA. Improved TAT by 25% more efficiently and business development by 40 %… Show more Handling all the queries and updates of Client and resolve the same. Ensuring that background checks are completed for the final applicant as appropriate. Drafting Standard operating procedure (SOP) for the new client Creating daily and monthly MIS. Team management - Coaching and mentoring my team for success. Handling team of 25-30 staff. Meeting expectations of Client in terms of Quality, TAT as per SLA. Improved TAT by 25% more efficiently and business development by 40 % by acquiring new Clients. Show less



Onicra Credit Rating Agency of India Limited

• India
• Financial Services
• 400 - 500 Employee

• Executive Operations

  • Jul 2014 - Aug 2016

  Noida Area, India Quality Check, Audit, Client Relationship and Risk Assessment. Resolve escalations and queries of Clients like Wipro, L& T, EXL, Patanjali, Cognizent etc.



Integrated Information Services Private Limited

• India
• Consumer Services
• 1 - 100 Employee

• Operations Executive

  • Feb 2014 - Apr 2014

  Noida Area, India Quality Analysis of Reporting Team in the Company



Sharda Motor Industries Ltd

• India
• Motor Vehicle Parts Manufacturing
• 700 & Above Employee

• Six Sigma Project

  • Feb 2013 - Mar 2013

  Nashik • The company is making the exhaust pipe of the vehicle, during the bending of the exhaust pipe according to the design sometimes it suffers from the defects like wrinkle and cracks it leads to increase the rejection rate as there is no use of these defective pipes, so our prime concern is to remove these defects from the process by applying six sigma (DMAIC) methodology. • Reducing this defect would yield close to 10% reduction in rejections and close to Rs.50, 000 per month in savings.



Positive Metering Pumps & Systems

• India
• Oil and Gas
• 1 - 100 Employee

• Summer Internship

  • Apr 2012 - Jun 2012

  Nashik Unsorted data for items, resources, and suppliers is now taken for scrutiny under the need of project manager by the help of data being sorted in groups which reduces delivery time. Through the rotation cycle for suppliers, which will draw maximum material, procure with excellent rotation of money. • Buyers frequently record cost reductions in the range of 20% to 30% when utilizing an e-procurement. • Buyers can review offers, evaluate savings scenarios and award their business to the… Show more Unsorted data for items, resources, and suppliers is now taken for scrutiny under the need of project manager by the help of data being sorted in groups which reduces delivery time. Through the rotation cycle for suppliers, which will draw maximum material, procure with excellent rotation of money. • Buyers frequently record cost reductions in the range of 20% to 30% when utilizing an e-procurement. • Buyers can review offers, evaluate savings scenarios and award their business to the selected supplier directly from their desktop, which is typically less than 30 minutes. Show less