Experience

MyUS.com

• United States
• Consumer Services
• 100 - 200 Employee

• Account Manager

  • Jul 2020 - Present

  Account Manager handling any all client communications. Worked with partnering companies, shipping companies, and customers from 140 countries. This included answering questions via email, phone, social media platforms, and live chat. Exceeding key performance metrics while maintaining high quality customer service ratings. Account Manager handling any all client communications. Worked with partnering companies, shipping companies, and customers from 140 countries. This included answering questions via email, phone, social media platforms, and live chat. Exceeding key performance metrics while maintaining high quality customer service ratings.



Evie's

• Sarasota, Florida, United States

• General Manager

  • Aug 2017 - Jul 2020

  Managed an entire staff of a large bar and restaurant. This includes recruitment, training, scheduling, inventory, customer service and escalations. Kept sales high while balancing the P&L. Managed an entire staff of a large bar and restaurant. This includes recruitment, training, scheduling, inventory, customer service and escalations. Kept sales high while balancing the P&L.



MyUS.com

• United States
• Consumer Services
• 100 - 200 Employee

• Account Manager

  • May 2014 - Aug 2017

  Account Manager handling any all client communications. Worked with partnering companies, shipping companies, and customers from 140 countries. This included answering questions via email, phone and live chat. Exceeding key performance metrics while maintaining high quality customer service ratings. Account Manager handling any all client communications. Worked with partnering companies, shipping companies, and customers from 140 countries. This included answering questions via email, phone and live chat. Exceeding key performance metrics while maintaining high quality customer service ratings.