Experience

Billhighway

• United States
• Financial Services
• 1 - 100 Employee

• Senior Implementation Specialist

  • Aug 2021 - Present

  Troy, Michigan, United States

• Implementation Specialist

  • Apr 2018 - Present

  Troy, Michigan

• Client Relations Specialist

  • Feb 2017 - Present

  Troy, Michigan



GSI, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Associate Business Analyst

  • Oct 2014 - Feb 2017

  As a certified Oracle Platinum Partner and a recognized industry leader, GSI, Inc. (www.getgsi.com) specializes in providing a broad spectrum of business, functional, and technical consulting services for Oracle JD Edwards and Oracle Cloud. The client-centric consultancy offers a comprehensive suite of solutions for JD Edwards including JDE Cloud9, a complete cloud-based hosted service; AppCare, a 24/7 managed service; GENIUS, an advanced monitoring application; GENISYS, a solution for… Show more As a certified Oracle Platinum Partner and a recognized industry leader, GSI, Inc. (www.getgsi.com) specializes in providing a broad spectrum of business, functional, and technical consulting services for Oracle JD Edwards and Oracle Cloud. The client-centric consultancy offers a comprehensive suite of solutions for JD Edwards including JDE Cloud9, a complete cloud-based hosted service; AppCare, a 24/7 managed service; GENIUS, an advanced monitoring application; GENISYS, a solution for modeling, measuring and maximizing system performance, as well as RapidReconciler®, its inventory reconciliation software. Key Responsibilities: • Allocate resources and time management for over 100 employees. • Published subject matter expert articles for company website. • Moderate for company marketing webinars. • Designed and executed presentation as subject matter expert in company marketing webinars. • Development and presentation of presales material for new software. • Piloted a new software for creation of stress testing and performance monitoring documentation. • Analyzed and developed future training structure for new hires. • Discovery consultation for new prospects as a subject matter expert. • Completed software agnostics Oracle consulting class. • Skilled with Oracle’s JD Edwards EnterpriseOne (Distribution, Finance). • Expert knowledge of Oracle’s User Productivity Kit (UPK) and JD Edwards User Defined Objects (UDOs). • JD Edwards All Out Security (Security and SOD Compliance). • Experience with Salesforce, Kimble Administration, and TinderBox. Client Experience: • System process and security testing and issue resolution. • Advised users in creating effective training documents. • Successful client training of over 50 users at three clients. • Experience in go-live implementation. • Creation of end-user documentation of new processes. • Administered and led weekly project management communication. Show less


Chili's
• United States
• Restaurants
• 1 - 100 Employee
• Bartender/Server

  • Dec 2008 - Oct 2014

Eastern Michigan University
• United States
• Higher Education
• 700 & Above Employee
• Student

  • Sep 2009 - Apr 2014