Experience

Property Finder Egypt

• Egypt
• Real Estate
• 1 - 100 Employee

• customer Trust and Data Specialist

  • Sep 2021 - Present

  ✅ Entered data into databases with speed and accuracy. ✅ Produced reports using advanced spreadsheet functions. ✅ Organized, sorted and checked inputs against original documents. ✅ Searched, extracted and interpreted information to determine correct input procedure. ✅ Corrected data entry errors to prevent duplication or data degradation. ✅ Entered data into databases with speed and accuracy. ✅ Produced reports using advanced spreadsheet functions. ✅ Organized, sorted and checked inputs against original documents. ✅ Searched, extracted and interpreted information to determine correct input procedure. ✅ Corrected data entry errors to prevent duplication or data degradation.



MBC GROUP

• Canada
• Engineering Services
• 1 - 100 Employee

• Email and Chat Executive

  • Oct 2018 - Sep 2021

  ✅ Followed up with customers via emails and whats app to maintain high standards of service ✅ Created and maintained detailed customer profiles to develop sales. ✅ responding to requests, assisting with product selection and handling ordering functions. ✅ Followed up with customers via emails and whats app to maintain high standards of service ✅ Created and maintained detailed customer profiles to develop sales. ✅ responding to requests, assisting with product selection and handling ordering functions.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Telesales Advisor

  • Jul 2016 - Jun 2018

  ✅ Delivered scripted sales calls to customers as well as explaining product prices and packages, answered questions and addressed concerns of customers. ✅ Delivered scripted sales calls to customers as well as explaining product prices and packages, answered questions and addressed concerns of customers.

• Customer Support Advisor

  • Jun 2014 - Feb 2016

  ✅ Communicated with clients regarding services, statements, and balances. ✅ Operated multiple computer and applications to find information. ✅ Logged call information and solutions provided into internal database. ✅ Met customer call guidelines for service levels handle time and productivity. ✅ Communicated with clients regarding services, statements, and balances. ✅ Operated multiple computer and applications to find information. ✅ Logged call information and solutions provided into internal database. ✅ Met customer call guidelines for service levels handle time and productivity.



عمل مستقل

• Saudi Arabia
• Government Administration
• 100 - 200 Employee

• Private Tutor of English

  • Feb 2011 - May 2014

  ✅ Collaborated with students to complete assignments, identify skills and correct weaknesses. ✅ Planned lessons to strengthen weak subjects. ✅ Met with parents to discuss student progress and address concerns. ✅ Worked with students in classrooms or home environments to provide support. ✅ Collaborated with students to complete assignments, identify skills and correct weaknesses. ✅ Planned lessons to strengthen weak subjects. ✅ Met with parents to discuss student progress and address concerns. ✅ Worked with students in classrooms or home environments to provide support.