Ashraf Hneini

System Analyst - Infrastructure Architecture at Capital Banking Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Beirut Governorate, Lebanon, LB
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency
  • French Limited working proficiency

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Credentials

  • Oracle WebLogic 12c for Administrators
    Udemy
    Sep, 2023
    - Nov, 2024
  • Oracle Database Explorer
    Oracle
    Oct, 2022
    - Nov, 2024
  • Oracle Database 12c R2: SQL Workshop I
    Oracle
    Nov, 2021
    - Nov, 2024
  • UNIX and Linux Essentials
    Oracle
    Aug, 2021
    - Nov, 2024
  • Advanced Relational Database and SQL
    Coursera
    Dec, 2020
    - Nov, 2024
  • Intermediate Relational Database and SQL
    Coursera
    Nov, 2020
    - Nov, 2024
  • Manipulating Data with SQL
    Coursera
    Nov, 2020
    - Nov, 2024
  • SQL Functions
    Coursera
    Nov, 2020
    - Nov, 2024
  • SQL Joins
    Coursera
    Nov, 2020
    - Nov, 2024
  • Beginning SQL Server
    Coursera
    Oct, 2020
    - Nov, 2024
  • Getting Started with Linux Terminal
    Coursera
    Oct, 2020
    - Nov, 2024
  • Introduction to Relational Database and SQL
    Coursera
    Oct, 2020
    - Nov, 2024
  • Querying Databases Using SQL SELECT statement
    Coursera
    Oct, 2020
    - Nov, 2024
  • ITIL Foundation 2011
    New Horizons Computer Learning Centers
    Sep, 2018
    - Nov, 2024
  • CEH: Certified Ethical Hacker
    EC-Council
    Jan, 2013
    - Nov, 2024
  • Exam 411: Administering Windows Server 2012
    Microsoft
    Dec, 2012
    - Nov, 2024
  • Exam 412: Configuring Advanced Windows Server 2012 Services
    Microsoft
    Dec, 2012
    - Nov, 2024
  • MCSA: Windows Server 2012
    Microsoft
    Dec, 2012
    - Nov, 2024
  • MCSE: Server Infrastructure
    Microsoft
    Dec, 2012
    - Nov, 2024
  • Exam 410: Installing and Configuring Windows Server 2012
    Microsoft
    Nov, 2012
    - Nov, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Nov, 2012
    - Nov, 2024
  • CCNA - Cisco Certified Network Associate.
    -
    May, 2012
    - Nov, 2024
  • A+ (Hardware, Software & Networking).
    -
    Jan, 2011
    - Nov, 2024

Experience

    • France
    • Technology, Information and Internet
    • 200 - 300 Employee
    • System Analyst - Infrastructure Architecture
      • Jun 2023 - Present

    • Lebanon
    • Banking
    • 700 & Above Employee
    • Database Administrator
      • Sep 2020 - Jun 2023

      o Microsoft SQL Server - Oracle Databaseo Database installation and configurationo Database backup and recoveryo Monitoring database performanceo Database replication and migration

    • Information Technology Technical Support
      • Apr 2018 - Sep 2020

      o System administrationo Hardware and software maintenanceo Users Management o Windows Servers

    • Information Technology Help Desk Technician
      • Jan 2016 - Apr 2018

      o Technical Support (first line support)o Incident Managemento Reporting and analysis

    • Lebanon
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Systems Engineer
      • Oct 2014 - Oct 2015

      o Install, configure, optimize, maintain and upgrade all versions of Windows Server. o Install, configure, test and maintain application software and system management tools o Maintain security, backup, and redundancy strategies o Provide customer solutions by field visits or remotely. o Assist sales team through customer meetings and site assessment. o Install, configure, optimize, maintain and upgrade all versions of Windows Server. o Install, configure, test and maintain application software and system management tools o Maintain security, backup, and redundancy strategies o Provide customer solutions by field visits or remotely. o Assist sales team through customer meetings and site assessment.

    • IT Services and IT Consulting
    • IT Support Specialist (AUB & AUBMC Site)
      • Mar 2013 - Aug 2014

      o Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware in the AUB and AUBMC field. o Respond to queries either in person or remotely. o First level network troubleshooting. o Install, configure, optimize, maintain and upgrade all versions of MS Windows/Apple operating system and Software/Apps. o Implementing and supporting IP-phone, networked printers, photocopiers and faxes o Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware in the AUB and AUBMC field. o Respond to queries either in person or remotely. o First level network troubleshooting. o Install, configure, optimize, maintain and upgrade all versions of MS Windows/Apple operating system and Software/Apps. o Implementing and supporting IP-phone, networked printers, photocopiers and faxes

    • Lebanon
    • Investment Management
    • 1 - 100 Employee
    • IT Help Desk Technician
      • May 2011 - Feb 2013

      o Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. o Install, modify and repair hardware and software. o Resolve technical problems. o Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. o Install, modify and repair hardware and software. o Resolve technical problems.

Education

  • Rafik Hariri University
    Bachelor’s Degree, Business Computing
    2007 - 2011
  • Shakeeb Erslen School
    Lebanese Baccalaureate, Life Sciences
    2006 - 2007

Community

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