Ashraf Hamed
Customer Care Coordinator at OneHealth- Claim this Profile
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Bio
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Experience
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OneHealth
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United States
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Medical Practices
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1 - 100 Employee
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Customer Care Coordinator
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Feb 2023 - Present
Healthcare Healthcare
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Dar Al Fouad Hospital
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Egypt
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Hospitals and Health Care
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400 - 500 Employee
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Public relations and international Supervisor
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Nov 2018 - Mar 2023
- Welcome to the customers.- Facilitating everything for the patients in the registrations for consultations and examinations.- Coordinate and follow up with the admission office if the cases are admitted to facilitate all the admission procedures faster and smoothly.- Coordinating with the doctors to help the customers if they have operations.- Doing Visa letters and treatment plan then send it out of Egypt to the embassies to facilitate the procedures of Visa for the patients to come to us to start the treatment plan after that we go to the Airport to meet him and help more of he wants.- Making a daily round on the patients rooms to make sure that everything is going well.- Send requests to the international companies to get an approvals for the patients that they related to insurance company. Show less
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Public Relations Supervisor
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Nov 2018 - Aug 2022
Welcoming the customersFacilitate everything for them Coordinating with the doctors for helping them .
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Public Relations Specialist
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Education
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Cairo University
Bachelor of Commerce - BCom, Accounting