Ashraf Anwar

Business Operations Manager at TPAY MOBILE
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Contact Information
us****@****om
(386) 825-5501
Location
New Cairo, Cairo, Egypt, EG
Languages
  • English Professional working proficiency
  • portuguese Limited working proficiency

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Bio

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Credentials

  • Time and Stress Management
    Dale Carnegie Training
    Aug, 2022
    - Nov, 2024
  • Google Data Analytics Certificate
    Coursera
    Jun, 2021
    - Nov, 2024
  • Business Analysis Fundamentals - ECBA, CCBA, CBAP endorsed
    Udemy
    Apr, 2023
    - Nov, 2024

Experience

  • TPAY MOBILE
    • United Arab Emirates
    • Financial Services
    • 100 - 200 Employee
    • Business Operations Manager
      • Jul 2021 - Present

      I'm the Business Operations Manager of all the mobile payments platforms in the MEA region, connecting underbanked consumers with merchants worldwide. I'm the Business Operations Manager of all the mobile payments platforms in the MEA region, connecting underbanked consumers with merchants worldwide.

  • Huawei
    • China
    • Telecommunications
    • 700 & Above Employee
    • 2B Operation Solution Manager
      • Nov 2020 - Jun 2021

      I'm the 2B Operation Solution Manager of all the HMS (Huawei Mobile Services) platforms In the Huawei cloud and specialize in AppGallery store at the EMEA region, connecting Huawei consumers to all kinds of Apps worldwide. I'm the 2B Operation Solution Manager of all the HMS (Huawei Mobile Services) platforms In the Huawei cloud and specialize in AppGallery store at the EMEA region, connecting Huawei consumers to all kinds of Apps worldwide.

  • Dsquares
    • Egypt
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Business Operations Supervisor
      • Jan 2019 - Nov 2020

    • Business Operations Senior Executive
      • Jan 2018 - Dec 2018

    • business operation exacutive
      • Nov 2016 - Dec 2017

  • Vodafone
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Representative at Irish Account
      • Jun 2015 - Sep 2016

      · Greeting customers. · Resolving customers’ inquiries and issues. · Providing customers with accurate information and right solutions. · Maintaining friendly and professional conversations. · Building satisfactory rapports with customer. · Promoting free services to facilitate customer experience and satisfaction. · Applying appropriate notes which corresponded to each customer’s file. · Navigating the system software (CRM) and necessary applications. · Familiarizing with Irish culture. · Performing other duties as assigned by management. Show less

  • Vodafone
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Representative at UK Account
      • Jan 2014 - Apr 2014

      · Greeting customers. · Resolving customers’ inquiries and issues. · Providing customers with accurate information and right solutions. · Maintaining friendly and professional conversations. · Building satisfactory rapports with customer. · Promoting free services to facilitate customer experience and satisfaction. · Applying appropriate notes which corresponded to each customer’s file. · Navigating the system software (CRM) and necessary applications. · Familiarizing with Irish culture. · Performing other duties as assigned by management. Show less

  • United Nations
    • International Affairs
    • 700 & Above Employee
    • Event Organizer
      • Aug 2012 - Aug 2012

Education

  • Cairo University
    bachelor's degree, Business Administration and Management, General
    2010 - 2013

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