Ashraf AL-samey

IT Support Engineer at ROOTS HOTEL
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Contact Information
us****@****om
(386) 825-5501
Location
Makkah, SA

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Experience

    • Saudi Arabia
    • Hotels and Motels
    • 1 - 100 Employee
    • IT Support Engineer
      • Oct 2022 - Present

      Mecca, Makkah, Saudi Arabia  CCNA, MCSA solid background  Software installation and network troubleshooting  Maintain and update documentation of all hardware, systems and software licensing  Familiar with ERP System Sky, Opera, SAP software.  Ensure critical systems, specifically Front Office Property Management System, FBN, HRMS, MMS, biotime, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.  Managed office phone lines and desktop phones, enabling… Show more  CCNA, MCSA solid background  Software installation and network troubleshooting  Maintain and update documentation of all hardware, systems and software licensing  Familiar with ERP System Sky, Opera, SAP software.  Ensure critical systems, specifically Front Office Property Management System, FBN, HRMS, MMS, biotime, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.  Managed office phone lines and desktop phones, enabling high-performing conference and meeting room technologies.  Resolution of documents and monitoring of trouble tickets  Able to program a wide range of CCTV Cameras.  Assist in installing, administering, and maintaining network, computer systems, communications, infrastructure, electronic security and surveillance applications  Work with Low Current systems, CCTV, IP video, Intelligent Video, video storage & archiving, command/control display technologies and general Security system principles and practices, Access Control, Fire Alarm System Show less

    • Process Engineer
      • Mar 2018 - May 2021

      irbid - jordan Contribution and report changes in project scope. Assisting in the preparation of proposals, estimates, budgets, and schedules. Support for procurement, construction, and commissioning activities. For example, developing requirements, conducting technical bid evaluations, and creating purchase orders. Contribute to appropriate research and analysis and recommend action. Assist in the preparation of detailed designs and drawings, specifications, data, calculations, and reports. Stay… Show more Contribution and report changes in project scope. Assisting in the preparation of proposals, estimates, budgets, and schedules. Support for procurement, construction, and commissioning activities. For example, developing requirements, conducting technical bid evaluations, and creating purchase orders. Contribute to appropriate research and analysis and recommend action. Assist in the preparation of detailed designs and drawings, specifications, data, calculations, and reports. Stay up to date on the latest developments and innovations in process engineering. Monitor, monitor, and troubleshoot the Treatment Unit and its process. (R.O, UF, MF, TDS). enhancement system utilizing best industry practices to meet KPI Responsible for reviewing safety and quality standards to ensure the facility is properly meeting these guidelines, and using these guidelines to design and test their own process upgrades and new systems to see if they meet quality standards and regulations. supervision in all production lines and Maintaining-proper flow. Evaluating processes and equipment to ensure compliance with environmental and safety regulations. Estimating production costs. Dealing with PFD and P&ID. Works with Design Engineers to develop, specify, and complete equipment configurations and installations on time. Show less

    • IT Support Specialist
      • May 2016 - Mar 2018

      Irbid, Irbid, Jordan  Imaging computers and desktop/laptop setup  Deploy new PC's, laptops, software and peripheral equipment  Expert in CCTV systems troubleshooting  Assist in the process of systems backup and recovery procedures.  Assist at network support and security network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance - wired & wireless, Network protection and failover tools implementation. Monitored and maintained performance of company computers… Show more  Imaging computers and desktop/laptop setup  Deploy new PC's, laptops, software and peripheral equipment  Expert in CCTV systems troubleshooting  Assist in the process of systems backup and recovery procedures.  Assist at network support and security network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance - wired & wireless, Network protection and failover tools implementation. Monitored and maintained performance of company computers and systems and addressed issues. Show less

Education

  • Jordan University of Science and Technology
    Bachelor of Applied Science - BASc, Chemical Engineering
    2014 - 2018
  • Jordan University of Science and Technology
    Bachelor of Engineering - BE, Chemical Engineering
    2014 - 2018

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